Aston Maui Lu Resort, Kihei, Complain

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OpinionWell
Rank

2nd

Out of 87

Aston Maui Lu Resort	Average Price: $129 Check Rates

Hotel Class:

575 South

Kihei, 96753 View map

2-Star Hotel Rank: 1 of 15
Average review rating: 3.25

OpinionWell Value Index: 9

Traveler reviews analyzed: YahooTravel (41) , MyTravelGuide (286) , Travelocity (39) , Expedia (174) , TripAdvisor (355)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (4) awful (7) bad (47) bed bugs (5) big deal (5) broken (10) bug (5) complain (12) complaint (7) dated (29) dingy (6) dirt (8) dirty (49) disappoint (13) downside (6) expensive (12) filthy (10) hard (22) horrible (9) issue (15) lack (6) loud (19) mildew (5) mistake (5) mold (14) nasty (4) negative (8) noise (24) noisy (13) odor (4) outdated (10) overpriced (4) peeling (5) poor (12) problem (37) roach (5) rock (9) shock (4) smell (26) stained (14) tear (5) terrible (6) tiny (12) uncomfortable (9) unfortunate (6) unsafe (5) urine (5) worn (22) worst (14) wrong (6)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
hotel (6) management (3) night (2) not (2) room (2) service (2) smell (2) staff (3) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After checking in late at night I called to complain half the lights didn't work but the phone didn't work either.

"Worst place I ever stayed , room 208 " Read full review on TripAdvisor 5/5/2012 Vote

2. For all the people complaining about this hotel, i want you to understand that this place plays a vital roll for some families.

"Going back 10 years later! " Read full review on TripAdvisor 3/16/2012 Vote

3. We did not complain,Overall this place is a good value and the staff tries.

"Good Value- Friendly Staff " Read full review on TripAdvisor 11/17/2011 Vote

4. This is a fact, no sense staying here and then complaining afterwards about how old it is.

"Very Peaceful Stay " Read full review on TripAdvisor 2/27/2011 Vote

5. We complained about the ants the next morning and the hotel manager came to reassure us that they would take care of it.

"Sad experience " Read full review on TripAdvisor 4/2/2010 Vote

6. Smelled ok, Maid service forgot us one day and they were a little tight with the towels we didn't complain so I don't know how they would respond.

"Would go back tomorrow " Read full review on Expedia 12/30/2009 Vote

7. Can't complain.

"Quiet, close to the beach and other activities " Read full review on Expedia 11/6/2009 Vote

8. When i talked to a manager about this three star hotel and complained that there is no way im staying in this run down hotel, convenietly the hotel rating had dropped to a one star.

"You couldlnt pay me to stay her again " Read full review on Travelocity 3/1/2009 Vote

9. I know that condos vary by unit so I gave them the benefit of the doubt and asked to switch units after I complained about blood stains.

"Blood stains and bugs " Read full review on Expedia 11/19/2008 Vote

10. I complained several times about the dirt but nothing changed.

"Hated the Aston Lu " Read full review on TripAdvisor 8/23/2007 Vote