Outrigger Kiahuna Plantation, Koloa, Complaint

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Rank

2nd

Out of 19

Outrigger Kiahuna Plantation	Average Price: $193 Check Rates

Hotel Class:

2253 Poipu Road

Koloa, 96756 View map

3-Star Hotel Rank: 1 of 15
Average review rating: 4.08

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (57) , TripAdvisor (231)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (2) annoyance (1) avoid (6) bad (15) bare (1) big deal (2) bit dated (2) broken (2) bug (4) chipped (3) complain (12) complaint (4) dated (4) difficult (2) dingy (3) dirty (9) disappoint (25) disturbing (2) downside (5) expensive (9) furious (2) hard (6) issue (22) lack (10) loud (15) misleading (2) mold (3) negative (5) noise (53) noisy (17) outdated (3) overpriced (3) problem (42) rodent (5) rough (7) shame (2) shock (2) sick (1) slow (7) smell (5) stained (1) terrible (6) uncomfortable (10) unfortunate (5) unpleasant (1) weird (2) worn (2) worst (2) would have liked (1) wrong (5)

Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
bed (2) complaints (19) management (4) never (2) night (3) noise (3) not (3) room (3)

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1. The only complaint I have is noise level of our room.

"a pleasant surprise " Read full review on TripAdvisor 3/4/2011 Vote

2. IMO my room was B/B+ quality - no complaints.

"Chilaxin Time " Read full review on TripAdvisor 9/8/2010 Vote

3. When we complained at the office the next morning they were completely unsympathetic and said that they had never had complaints like this before.

"Unfortunately we did not have a great experience here. " Read full review on TripAdvisor 7/29/2010 Vote

4. The only other complaint is that the housekeeping didn't do anything but make the beds.

"Can Do Better " Read full review on Expedia 12/30/2009 Vote

5. My wife enjoyed using the free WIFI and we had no complaints at all.

"Kiahuna Plantation - Unit 186 - Very Pleased " Read full review on TripAdvisor 11/30/2009 Vote

6. 3 nights we were on the balcony just talking and laughing and all 3 nights security came to the door with complaints from other guests.

"Wedding in Kauai " Read full review on TripAdvisor 7/28/2009 Vote

7. Only complaint would be the uncofortable bed, and no A/C could be a problem.

"Great vacation " Read full review on Expedia 12/2/2008 Vote

8. My only chief complaint were the communal gas barbeque sets near our condo were not serviceable.

"Very Restful " Read full review on TripAdvisor 6/7/2008 Vote

9. complaints of noise from the highway and roosters --- our unit the closest to the road and we never noticed it.

"So Impressed with the Outrigger! " Read full review on TripAdvisor 4/2/2008 Vote

10. She went on to say, 'Well, you did book a garden view room, but I see that you have several complaints.

"Trouble from the beginning " Read full review on TripAdvisor 2/23/2008 Vote