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OpinionWell
Rank
9th
Out of 197

Seaport Hotel and Seaport World

Average Daily Rate: NA  
 
Hotel Class:
1 Seaport Lane
Boston, 02210 View map  
4-Star Hotel Rank: 8 of 38
Average review rating: 4.59
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (68) , MyTravelGuide (59) , Travelocity (6) , TripAdvisor (245)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 10 comments. 
The following words were used in comments with Problem:
not (4)   service (3)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Nothing was a problem and every detail taken care off.
"Stress free event hosting! " Read full review on TripAdvisor   2/19/2012 Vote      
2. When we alerted the hotel, however, we were given a total runaround and treated as if the issue was solely our problem.
"Management doesn't care about security " Read full review on TripAdvisor   11/28/2011 Vote      
3. The only problem we encountered was with our express checkout bill.
"Great room; be sure to check your bill " Read full review on TripAdvisor   10/31/2011 Vote      
4. They immediately noticed that they had forgotten to replace our pillows with non-down ones, as requested, and a quick call to housekeeping fixed the problem immediately.
"Good hotel, good location " Read full review on TripAdvisor   8/9/2011 Vote      
5. The staff and service are definitely on top of customer service, especially when problems arise.
"Can't beat the location when heading to the World Trade Center " Read full review on TripAdvisor   8/1/2011 Vote      
6. He immediately called a nearby restaurant, told the waiter of my problem and asked if they could do something for me.
"Don't tell my husband however but I've fallen in love with another... hotel! " Read full review on TripAdvisor   5/5/2011 Vote      
7. Because I have a GI problem, I could only nibble on the food during the evening so my stomach would not ache, but my son and my two friends chowed, I kid you not, and their tastes are as discriminating as my own.
"Don't tell my husband however but I've fallen in love with another... hotel! " Read full review on TripAdvisor   5/5/2011 Vote      
8. This should not be ranked at number 17, I think a problem is that service is included in the price so they don't get tips and the staff just can't be bothered, there are one or two who are very nice but the rest let these ones down.
"Regret looking at the high rating, not a great choice " Read full review on TripAdvisor   4/23/2011 Vote      
9. My company perfers to send a check to cover the cost of the room and tax, always a problem.
"If you are looking for minimal customer service this is the place for you. " Read full review on TripAdvisor   3/9/2011 Vote      
10. It had 2 double beds very comfortable, somewhat small for 3, but not a problem for coming and going as we did.
"Classy location to see all of Boston: great price, too " Read full review on Expedia   7/19/2006 Vote      
   
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