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OpinionWell
Rank
41st
Out of 165

Ilima Hotel

Average Price: $133  
 
Hotel Class:
445 NOHONANI
Honolulu, 96815 View map  
2-Star Hotel Rank: 13 of 51
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (1) , TripAdvisor (237) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 7 comments. 
The following words were used in comments with Rude:
bus (2)   helpful (3)   hotel (2)   reviews (2)   room (4)   staff (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I was extremely surprised to read some other reviewers complain about rude staff because every staff member I encountered during my stay was very friendly and helpful.
"Loved the Ilima! " Read full review on TripAdvisor   10/4/2008 Vote      
2. The driver was very rude.
"Great SDtay " Read full review on TripAdvisor   8/14/2008 Vote      
3. We took a bus to the Capitol and the bus drivers were rude and did not help us with where to get off and we got lost and spent a lot of time.
"Great SDtay " Read full review on TripAdvisor   8/14/2008 Vote      
4. The girl on the other end was very rude and said that since we 'checked in so late' that there was only one other room in our category we could look at.
"Horrible, Smelly, Outdated, unprofessional, low class... " Read full review on TripAdvisor   9/7/2006 Vote      
5. My stay at the Ilima Hotel located in Waikiki on theisland of Oahu, left me with cold chills up my spine,rude and uncaring employees, and a dark memory ofa vacation gone bad due to the lack of professionalismon the part of a terrible hotel staff.
"ilima hotel bad service " Read full review on TripAdvisor   2/28/2006 Vote      
6. as with previous reviewer i found the staff rude and unhelpful, no one offering help with luggage and basically staff just ignoring us otherwise the room was ok, i guess luckily we checked in early in the day so we got an ok room.
"unfriendly staff " Read full review on TripAdvisor   12/18/2005 Vote      
7. However, instead of a simple apology, the front desk person was VERY rude and said that if I didn't like the 30 minute wait for my room I could cancel my reservation without penalty.
"Yuck! Low class and Low Service! " Read full review on TripAdvisor   12/17/2005 Vote      
   
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