Ilima Hotel, Honolulu, Complaint

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Rank

41st

Out of 165

Ilima Hotel	Average Price: $133 Check Rates

Hotel Class:

445 NOHONANI

Honolulu, 96815 View map

2-Star Hotel Rank: 13 of 51
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (1) , TripAdvisor (237) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 21 comments.

The following words were used in comments with Complaint:
area (3) bed (4) complaints (21) friendly (2) helpful (2) hotel (5) noise (4) not (3) park (2) staff (3)

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1. The staff were always friendly and helpful and I honestly have not a single complaint about the place.

"Outstanding Value For Money " Read full review on TripAdvisor 4/16/2012 Vote

2. Other than the noise complaints, the hotel is a good place to stay.

"Older Hotel, nice place to stay " Read full review on TripAdvisor 2/12/2012 Vote

3. Our only complaint is that our beds were a bit harder than we like, but it would not keep us from coming back on a future visit.

"Great accomodations " Read full review on TripAdvisor 8/24/2011 Vote

4. We dont have 1 complaint.

"100% Highly Recommended!!! If you are a smoker too, this hotel is for you! " Read full review on TripAdvisor 2/2/2011 Vote

5. What more can you ask for? (my husband would say a softer bed but I slept fine)The only complaint that I had was the noise level from outside the hotel--but we were on a lower floor (hence, part of the value) and it WAS Saturday night in Waikiki.

"Great value! " Read full review on TripAdvisor 10/1/2010 Vote

6. Nothing stands out as unusually wonderful about the Ilima, but on the other hand, we have absolutely no complaints either.

"Spacious Rooms in Convenient Location " Read full review on TripAdvisor 9/10/2010 Vote

7. only complaint would probably be the kitchen -- slightly dirty.

"awesome experience! " Read full review on Expedia 8/10/2009 Vote

8. The only other complaint we had were the rock hard beds however the room was very large, with a ample kitchenette.

"The alternative pink palace to the pink palace! " Read full review on TripAdvisor 6/27/2009 Vote

9. No complaints there.

"A great place without the frills - or expensive price! " Read full review on TripAdvisor 6/12/2009 Vote

10. we really had no other interaction with the staff, because we really had no complaints, but they would almost always greet us with an 'Aloha' when entering the front lobby.

"This was a great hotel - pleasant surprise " Read full review on TripAdvisor 2/3/2009 Vote