Outrigger Luana Waikiki, Honolulu, Complain

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OpinionWell
Rank

20th

Out of 165

Outrigger Luana Waikiki	Average Price: $138 Check Rates

Hotel Class:

2045 KALAKAUA AVENUE

Honolulu, 96815 View map

4-Star Hotel Rank: 9 of 17
Average review rating: 4.22

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , Travelocity (23) , TripAdvisor (369) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
desk (2) noise (4) room (3) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ) I know some people complained about street noise, I didn't find that a problem and I am a light sleeper.

"Fabulous View & Good Location " Read full review on TripAdvisor 5/10/2012 Vote

2. I don't understand why anyone complained about noise, our room was on the 4th floor overlooking the busiest street in Waikiki and neither myself or my fiance woke up during the night.

"Wonderful, relaxing and easy stay. " Read full review on TripAdvisor 12/19/2010 Vote

3. My other family members stayed in two other rooms, and they were complaining noise from next door, also their rooms were too close to the escalator area, so they kept hearing the bell when the escalator arrives.

"Great value and great location " Read full review on TripAdvisor 2/15/2010 Vote

4. even after an extremely grumpy customer was at the desk loudly complaining of something (I never figured out what it was.

"Perfect! Super friendly & helpful staff, clean rooms, great location! A+++ " Read full review on TripAdvisor 1/2/2010 Vote

5. I complained.

"Over-rated " Read full review on TripAdvisor 12/28/2009 Vote

6. When we complained, we were told that perhaps the code was useful at one of the other Outrigger locations.

"Ok but no honeymoon code " Read full review on TripAdvisor 9/28/2008 Vote

7. For anybody who wants to whine about the noise, well, if thats all you can complain about in freaking busy Waikiki then that tells you all you need to know.

"Definitely worth the money " Read full review on TripAdvisor 10/5/2006 Vote

8. I read the reviews where folks complained about the fans on the Japanese restaurant.

"Great Family Hotel " Read full review on TripAdvisor 7/18/2006 Vote

9. I have read posts complaining about the promptness or lack thereof of the elevators.

"loved luana waikiki " Read full review on TripAdvisor 5/3/2006 Vote

10. This hotel is great but front desk will give you as little as they can unless you complain.

"Only certain rooms are good " Read full review on TripAdvisor 2/13/2006 Vote