Best Western Coconut Waikiki Hotel, Honolulu, Complain

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OpinionWell
Rank

5th

Out of 165

Best Western Coconut Waikiki Hotel	Average Price: $158 Check Rates

Hotel Class:

450 LEWERS STREET

Honolulu, 96815 View map

2-Star Hotel Rank: 1 of 51
Average review rating: 4.59

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (34) , Travelocity (8) , TripAdvisor (838) , YahooTravel (8)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (12) annoy (8) annoyance (6) avoid (13) bad (46) badly (4) big deal (7) broken (5) complain (17) complaint (24) dated (6) difficult (25) dirty (11) disappoint (49) disturbing (8) downside (21) expensive (44) hard (64) hardly (5) hassle (5) hate (4) hectic (4) horrible (8) inconvenient (8) issue (46) lack (8) loud (63) negative (31) noise (221) noisy (89) outdated (5) poor (6) pretty small (4) pricey (7) problem (73) ridiculous (6) rock (6) rude (6) sad (8) sick (6) slow (19) smell (19) terrible (4) tiny (21) too small (6) uncomfortable (6) unfortunate (9) worst (4) would have liked (5) wrong (11)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
bathroom (2) breakfast (2) floor (2) free (3) loud (2) much (2) not (3) pool (2) room (3) small (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Breakfast-free so who can complain? It is enough that you can find a quick bite to eat and get some juice/and coffee.

"Good Clean Hotel-Decent location " Read full review on TripAdvisor 2/28/2012 Vote

2. The cons would be: pool is small and not much sun hits it, so didn't use it, our room was very small and had no dresser, the air conditioner was placed on floor level that blew cold air on the side table, and cut in and out several times a night and was noisy (we didn't complain).

"Good value and good location for walking " Read full review on TripAdvisor 1/27/2012 Vote

3. After some discussion we were given a new room - it appeared as if they had known that there was an issue and just hoped that we would not complain.

"Good location and decent rooms for a great price (to be Waikiki) " Read full review on TripAdvisor 1/7/2012 Vote

4. The $22 for valet parking (which many people complain about) was well worth it.

"Nice hotel in a good location " Read full review on TripAdvisor 9/17/2010 Vote

5. The bathrooms are kept super clean as are the rooms and you cannot complain about having you beds made and towels hung up or replaced, when needed.

"We did not want to leave. A little paradise right in the heart of Waikiki. " Read full review on TripAdvisor 9/13/2010 Vote

6. What's to complain about?There is a small business center in the lobby and we never had to wait for a computer.

"Excellent Boutique Hotel with an uncommonly high level of Customer Service " Read full review on TripAdvisor 6/24/2010 Vote

7. Last year, they knew I had complained about it the year before and added one before I arrived.

"Slipped a Bit Since Last Year " Read full review on TripAdvisor 6/9/2010 Vote

8. But that's the only thing we can complain about.

"We just fell in love with this hotel!!! " Read full review on TripAdvisor 6/3/2010 Vote

9. Other reviewers complained about the bath tub size but it's explained in their website if one reads carefully so I was fine with it.

"Great Value for location " Read full review on TripAdvisor 6/3/2010 Vote

10. The only 2 things I can honestly think of complaining about were that the bathroom fan was a little loud, and the air conditioner was a little loud.

"We had an amazing time! " Read full review on TripAdvisor 1/20/2010 Vote