6. upon arriving I was told I was upgraded to a room with a ocean view, once I got to the room I noticed it was a room for people with disabilities, I am well over 6' tall so everything in the room is lowered for wheelchairs, once I got settled in I decided to take a shower, when I stepped into the shower my head was hitting the ceiling, when I looked up at the ceiling there was this black mold all over it, I got out of the shower went to the sink, turned on the water, brown water came out of the tap and thousands of ants starting crawling out of the drain, when I went to the front desk to complain they told me they would see about moving me to a different room, they ended up putting me next to the top floor, this room was not much better, at least I could fit in the shower.