Sheraton Suites Galleria, Atlanta, Problem

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Rank

62nd

Out of 426

Sheraton Suites Galleria	Average Price: $142 Check Rates

Hotel Class:

2844 COBB PARKWAY SouthEast

Atlanta, 30339 View map

3-Star Hotel Rank: 26 of 93
Average review rating: 4.43

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (67) , MyTravelGuide (194) , Travelocity (27) , TripAdvisor (82) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) annoy (4) awful (2) bad (14) bed bugs (2) broken (4) complain (3) complaint (9) cramped (2) dangerous (3) dated (3) difficult (5) dirty (6) disappoint (5) disgust (3) expensive (8) hard (10) horrible (3) issue (6) loud (3) mildew (6) negative (7) noise (5) noisy (3) outdated (3) overpriced (2) poor (5) pricey (3) problem (22) ridiculous (3) rough (2) rude (1) sad (1) shock (1) slow (5) smell (16) smoker (1) stain (1) stale (1) stink (2) tear (3) terrible (7) unacceptable (1) uncomfortable (7) unfortunate (3) unpleasant (1) unsafe (1) weird (1) worn (3) worst (5)

Problem

Appears in 25 comments.

The following words were used in comments with Problem:
desk (2) families (2) good (2) handicap (2) hot (3) hotel (4) ice (2) not (7) park (2) phone (2) room (7) service (5) small (2) staff (2) towel (2) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ' And had no suggestion, no offers to try and rectify the problem.

"Clean rooms, terrible customer service " Read full review on TripAdvisor 4/23/2012 Vote

2. Apparently, that wasn't the case and all three families checking in had problems.

"Clean rooms, terrible customer service " Read full review on TripAdvisor 4/23/2012 Vote

3. - We did encounter a problem with the toilet leaking from the back, and the service staff was quick and responsive, and they fixed the problem.

"OK Property, Stayed at better Sheratons " Read full review on TripAdvisor 4/10/2012 Vote

4. This being said the staff from room service all the way to the front desk were friendly, professional and prompt to fix any problem immediately, and they did.

"Nice hotel with very friendly staff!! " Read full review on TripAdvisor 1/16/2012 Vote

5. We did have a few small problems with not receiving our room service at the time requested one morning, a very bad room service meal one evening and our room not being made up yet when I arrived back in it one late afternoon.

"Nice hotel with very friendly staff!! " Read full review on TripAdvisor 1/16/2012 Vote

6. ShowerNo problems and I had hot water pretty fast.

"50/50 kind of hotel. Few problems but I'll stay again. " Read full review on TripAdvisor 7/24/2011 Vote

7. CheckinNo problems and I was off to my room.

"50/50 kind of hotel. Few problems but I'll stay again. " Read full review on TripAdvisor 7/24/2011 Vote

8. This year same problem.

"Air conditioning is not good for second year in a row " Read full review on Expedia 6/15/2010 Vote

9. It was a bit of a problem for me because I had a flight to catch which was the last one of the day available.

"Great Service " Read full review on TripAdvisor 2/6/2010 Vote

10. There was an electrical problem on Friday morning and we had to evacuate the hotel.

"Great Service " Read full review on TripAdvisor 2/6/2010 Vote