Sheraton Phoenix Downtown Hotel, Phoenix, Problem

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Rank

2nd

Out of 366

Sheraton Phoenix Downtown Hotel	Average Price: $245 Check Rates

Hotel Class:

340 North 3rd Street

Phoenix, 85004 View map

3-Star Hotel Rank: 1 of 62
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (8) avoid (2) awful (3) bad (14) barely (2) big deal (3) complain (2) complaint (12) difficult (3) disappoint (14) downside (4) expensive (18) frustrated (3) hard (12) hate (2) horrible (3) inconvenient (4) issue (13) lack (5) loud (9) lousy (2) lukewarm (2) mediocre (2) mess (3) mold (3) negative (7) noise (6) noisy (3) outrageous (4) overpriced (3) poor (5) poorly (2) pricey (9) problem (28) ridiculous (6) rock (4) rough (2) rude (6) shock (5) sick (3) slow (6) smell (5) terrible (5) tiny (4) unacceptable (2) unfortunate (8) unpleasant (2) unsafe (2) weird (5) wrong (6)

Problem

Appears in 26 comments.

The following words were used in comments with Problem:
closet (2) concierge (2) desk (2) hotel (6) liked (3) management (4) need (3) never (2) nice (2) not (5) phone (2) rating (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nice place but if you have problem beware they are right and you will be treated like crap.

"LOST LUGGAGE overnight!!! BEWARE! " Read full review on TripAdvisor 4/25/2012 Vote

2. All my music stuff, two tablets and my laptop fit without any problem.

"Very new, very big hotel downtown " Read full review on TripAdvisor 4/23/2012 Vote

3. Overall, I was pleased by the hotel, with the exception of the minor problems.

"Enjoyable " Read full review on TripAdvisor 12/26/2011 Vote

4. I was in needed of unloading my problems, so I told her.

"Enjoyable " Read full review on TripAdvisor 12/26/2011 Vote

5. I'm rating this as excellent, but I did encounter problems.

"Enjoyable " Read full review on TripAdvisor 12/26/2011 Vote

6. This made for more clutter and might be a problem for neat freaks.

"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor 12/3/2011 Vote

7. My only nit is that the rooms and the TV are on the small side but this did not create a problem for me.

"Tops for a Sheraton in a Great Location " Read full review on TripAdvisor 12/1/2011 Vote

8. I had a problem with a computer in the business centre and an assistant came immediately to resolve the issue.

"Great Hotel, Great Service " Read full review on TripAdvisor 10/31/2011 Vote

9. Called to speak to general manager about my problem.

"Horrible customer service " Read full review on TripAdvisor 9/21/2011 Vote

10. Had a billing problem.

"Horrible customer service " Read full review on TripAdvisor 9/21/2011 Vote