Sheraton Phoenix Downtown Hotel, Phoenix, Lack

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Rank

2nd

Out of 366

Sheraton Phoenix Downtown Hotel	Average Price: $245 Check Rates

Hotel Class:

340 North 3rd Street

Phoenix, 85004 View map

3-Star Hotel Rank: 1 of 62
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (8) avoid (2) awful (3) bad (14) barely (2) big deal (3) complain (2) complaint (12) difficult (3) disappoint (14) downside (4) expensive (18) frustrated (3) hard (12) hate (2) horrible (3) inconvenient (4) issue (13) lack (5) loud (9) lousy (2) lukewarm (2) mediocre (2) mess (3) mold (3) negative (7) noise (6) noisy (3) outrageous (4) overpriced (3) poor (5) poorly (2) pricey (9) problem (28) ridiculous (6) rock (4) rough (2) rude (6) shock (5) sick (3) slow (6) smell (5) terrible (5) tiny (4) unacceptable (2) unfortunate (8) unpleasant (2) unsafe (2) weird (5) wrong (6)

Lack	Appears in 9 comments.

The following words were used in comments with Lack:
charm (2) lacking (9) service (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint would be lack of free internet service in the rooms.

"Beautiful hotel " Read full review on TripAdvisor 4/23/2012 Vote

2. The bathroom was larger than some but lacked the separate tub and walk in shower that I would expect in this type of hotel.

"Nice hotel for business trip " Read full review on TripAdvisor 1/26/2012 Vote

3. but it lacks a soul and charm.

"Good hotel for short stay " Read full review on TripAdvisor 12/15/2011 Vote

4. lack of drawer space made for a lot of clutter.

"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor 12/3/2011 Vote

5. They were confused and also very unhappy at the lack of service they received.

"Completely appalled " Read full review on TripAdvisor 11/18/2011 Vote

6. Overall, the service was sub-par, the gym was great and the lack of value was hard to take.

"It is a Sheraton...with lots of quirkiness! " Read full review on TripAdvisor 3/29/2011 Vote

7. The timing of our visit only lacked timing as we were close to Chase Field but the DBacks on a road trip and to early for the Suns season.

"Loved the staff, location and the best fitness area we have used in a long time. " Read full review on TripAdvisor 9/21/2010 Vote

8. The bell and front desk staff were very helpful and courteous, however the concierge was lacking in customer service.

"Great place to host a meeting! " Read full review on TripAdvisor 4/5/2009 Vote

9. Check in staff not particularly friendly or accomodating -- really lacking in charm &/or personality.

"Great Hotel Restaurant " Read full review on Expedia 3/28/2009 Vote