Phoenix Sheraton, Phoenix, Disappoint

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Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (34) , Travelocity (5) , TripAdvisor (201) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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apologetic (2) avoid (2) awful (2) bad (15) barely (3) broken (4) complain (4) complaint (3) dated (9) dirt (2) dirty (6) disappoint (8) expensive (6) filthy (2) hard (8) hassle (2) horrible (2) inconvenient (3) irritate (3) issue (2) lack (6) loud (3) mediocre (2) mess (2) mistake (2) mold (2) negative (5) noise (17) noisy (3) outdated (4) poor (11) poorly (3) pricey (2) problem (16) rock (2) rough (1) rude (6) slow (6) smell (3) stunk (1) terrible (3) too small (1) unfortunate (4) unfriendly (1) unhappy (1) unhelpful (1) worn (4) worst (7) would have liked (2) wrong (5)

Disappoint

Appears in 12 comments.

The following words were used in comments with Disappoint:
area (3) enjoy (2) hotel (4)

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1. We were disappointed that the water slide was broken during our stay, but how can we complain when the hotel staff called before our arrival to inform us of this? The pool and huge jacuzzi were operational, and we enjoyed them thoroughly.

"Customer service makes this hotel 5 stars " Read full review on TripAdvisor 9/4/2011 Vote

2. I was very disappointed with the 'mountains view' as they are far away from the building - different from what you can see on their website.

"Quite remote location " Read full review on TripAdvisor 2/25/2011 Vote

3. I was disappointed with our stay there and he asked me to give their location a try next time I needed to book in the area, so I did.

"An enjoyable stay " Read full review on TripAdvisor 2/21/2011 Vote

4. Very disappointing Starwood experience -- lots of other good hotels in Phoenix besides this one.

"Loud Party, Dirty Pool, Poor Service " Read full review on YahooTravel 3/30/2008 Vote

5. Very disappointed.

Read full review on MyTravelGuide 3/12/2008 Vote

6. This trip was a splurge and an complete disappointment.

"Misrepresented " Read full review on YahooTravel 2/20/2008 Vote

7. I did enjoy the hotel but I was disappointed when we got there because of the area we were in.

"Hotel was nice but didn’t really care for the area. " Read full review on Expedia 10/3/2007 Vote

8. I was very disappointed and I know I will not go back.

"Very Dissatisfied " Read full review on Expedia 8/1/2007 Vote

9. Very disappointed.

"Horrible " Read full review on TripAdvisor 6/8/2007 Vote

10. I was very disappointed by my stay.

"Okay place to stay, not the best " Read full review on TripAdvisor 12/19/2006 Vote