Phoenix Sheraton, Phoenix, Complain

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Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (34) , Travelocity (5) , TripAdvisor (201) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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apologetic (2) avoid (2) awful (2) bad (15) barely (3) broken (4) complain (4) complaint (3) dated (9) dirt (2) dirty (6) disappoint (8) expensive (6) filthy (2) hard (8) hassle (2) horrible (2) inconvenient (3) irritate (3) issue (2) lack (6) loud (3) mediocre (2) mess (2) mistake (2) mold (2) negative (5) noise (17) noisy (3) outdated (4) poor (11) poorly (3) pricey (2) problem (16) rock (2) rough (1) rude (6) slow (6) smell (3) stunk (1) terrible (3) too small (1) unfortunate (4) unfriendly (1) unhappy (1) unhelpful (1) worn (4) worst (7) would have liked (2) wrong (5)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
much (2) noise (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Apparently, we were making too much noise and other patrons complained.

"Eh, It's okay. " Read full review on TripAdvisor 3/22/2012 Vote

2. Are you KIDDING me? It would have made up for much more than that if there were anything to complain about.

"Customer service makes this hotel 5 stars " Read full review on TripAdvisor 9/4/2011 Vote

3. We were disappointed that the water slide was broken during our stay, but how can we complain when the hotel staff called before our arrival to inform us of this? The pool and huge jacuzzi were operational, and we enjoyed them thoroughly.

"Customer service makes this hotel 5 stars " Read full review on TripAdvisor 9/4/2011 Vote

4. Other reviews complained about the highway noise, but it wasn't a factor for us-- basically a constant hum, like white noise.

"Sheraton Crescent exceeded our expectations " Read full review on TripAdvisor 3/19/2011 Vote

5. We complained to front desk after the first restless night.

"Cockroaches and Strippers " Read full review on YahooTravel 10/31/2006 Vote