Phoenix Sheraton, Phoenix, Broken

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Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (34) , Travelocity (5) , TripAdvisor (201) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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apologetic (2) avoid (2) awful (2) bad (15) barely (3) broken (4) complain (4) complaint (3) dated (9) dirt (2) dirty (6) disappoint (8) expensive (6) filthy (2) hard (8) hassle (2) horrible (2) inconvenient (3) irritate (3) issue (2) lack (6) loud (3) mediocre (2) mess (2) mistake (2) mold (2) negative (5) noise (17) noisy (3) outdated (4) poor (11) poorly (3) pricey (2) problem (16) rock (2) rough (1) rude (6) slow (6) smell (3) stunk (1) terrible (3) too small (1) unfortunate (4) unfriendly (1) unhappy (1) unhelpful (1) worn (4) worst (7) would have liked (2) wrong (5)

Broken

Appears in 5 comments.

The following words were used in comments with Broken:
bathroom (2) room (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Maintenance very quickly repairs the broken lamp.

"Barely okay. " Read full review on TripAdvisor 4/2/2012 Vote

2. One of the wonderful employees told me he hoped it made up for the water slide being broken.

"Customer service makes this hotel 5 stars " Read full review on TripAdvisor 9/4/2011 Vote

3. We were disappointed that the water slide was broken during our stay, but how can we complain when the hotel staff called before our arrival to inform us of this? The pool and huge jacuzzi were operational, and we enjoyed them thoroughly.

"Customer service makes this hotel 5 stars " Read full review on TripAdvisor 9/4/2011 Vote

4. My king room was plenty spacious and nicely appointed with a comfy bed, but on closer inspection, it was pretty dated and several things were broken (lock on sliding door, button on phone to call front desk, clothes line in bathroom, outlet in bathroom that would barely hold my blow dryer plug.

"Adequate Conference Hotel; Mediocre Accommodations " Read full review on TripAdvisor 2/28/2008 Vote

5. 1st room had broken AC, 2nd had problem with Lodge net, 3rd was ok.

Read full review on MyTravelGuide 6/26/2006 Vote