Hotel Highland at Biltmore, Phoenix, Problem

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Rank

30th

Out of 366

Hotel Highland at Biltmore	Average Price: $145 Check Rates

Hotel Class:

2310 East Highland Avenue

Phoenix, 85016 View map

3-Star Hotel Rank: 17 of 62
Average review rating: 3.94

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (3) , TripAdvisor (60) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) awkward (1) bad (4) barely (1) big deal (2) broken (1) bug (1) bugged me (1) complain (5) complaint (3) cramped (1) crappy (1) difficult (2) dirty (3) disappoint (3) disturbing (2) expensive (3) filthy (1) frustrated (2) hard (8) hassle (1) inconvenient (2) issue (6) lack (2) loud (5) mildew (1) mistake (1) negative (3) noise (6) noisy (1) peeling (1) poor (2) poorly (1) pricey (1) problem (9) rock (1) slow (6) smell (2) stale (1) terrible (4) tiny (1) uncomfortable (2) unfortunate (1) worn (2) worst (2) would have liked (1) wrong (1)

Problem

Appears in 9 comments.

The following words were used in comments with Problem:
disturbing (2) noise (2) not (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Knowing there was a problem that couldn't be fixed in one day, they could have offered me a different room, so I wasn't disturbed by noise and didn't have to bug staff about it.

"Very nice hotel, yet some comforts missing " Read full review on TripAdvisor 5/15/2012 Vote

2. Usually not a problem, but I was trying to work in my room next door and found the noise quite disturbing.

"Very nice hotel, yet some comforts missing " Read full review on TripAdvisor 5/15/2012 Vote

3. If you can overlook the smaller problems in favor of mattress comfort, this is THE place in Phoenix.

"Very comfortable beds outweigh smaller issues. " Read full review on TripAdvisor 4/16/2012 Vote

4. There were a few small problems with our stay, though.

"Very comfortable beds outweigh smaller issues. " Read full review on TripAdvisor 4/16/2012 Vote

5. The wireless internet would be my only other problem.

"Great location, nice rooms, so-so service, weak internet... " Read full review on TripAdvisor 3/19/2011 Vote

6. Not a huge expensive problem, just very inconvenient, and off I drove to the store again.

"That was not trash... " Read full review on Expedia 2/9/2010 Vote

7. When I first checked in there was a problem with my corporate credit card.

"Never Again!! " Read full review on TripAdvisor 10/28/2008 Vote

8. Disappointed the hotel refurbish wasn't complete although it didn't cause problems.

"2 thumbs marginally up " Read full review on Expedia 10/2/2008 Vote

9. I had problems with our keys 3 times,they just quit working.

"for the price? " Read full review on YahooTravel 4/7/2007 Vote