Hotel Highland at Biltmore, Phoenix, Complain

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Rank

30th

Out of 366

Hotel Highland at Biltmore	Average Price: $145 Check Rates

Hotel Class:

2310 East Highland Avenue

Phoenix, 85016 View map

3-Star Hotel Rank: 17 of 62
Average review rating: 3.94

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (3) , TripAdvisor (60) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 5 comments.

The following words were used in comments with Complain:
breakfast (2) not (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The breakfast was typical hotel fare but no one should complain about not having enough to eat in the morning.

"Nice, clean hotel with great staff! " Read full review on TripAdvisor 4/27/2012 Vote

2. The only thing I could complain about was the coffee in the room was not as strong as we prefer but the free breakfast buffet more than made up for that.

"Could not believe the value for money! " Read full review on TripAdvisor 3/29/2010 Vote

3. When I complained,first they told me they would change my room,but then they were booked up and the night clerk insinuated that since I booked on the web, I deserved a crappy room.

"False Advertising " Read full review on TripAdvisor 12/14/2008 Vote

4. The only thing I could complain about was the tv channels were fuzzy.

"best free breakfast ever! " Read full review on Expedia 11/5/2008 Vote

5. My only complain was that the pool was very dirty.

"Nice " Read full review on Expedia 5/20/2008 Vote