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Rank
30th
Out of 366

Hotel Highland at Biltmore

Average Price: $145  
 
Hotel Class:
2310 East Highland Avenue
Phoenix, 85016 View map  
3-Star Hotel Rank: 17 of 62
Average review rating: 3.94
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (3) , TripAdvisor (60) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 6 comments. 
The following words were used in comments with Complaint:
clean (2)   complaints (7)   few (2)   free (2)   good (2)   room (6)   small (2)    
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1. The only complaint I have about the rooms was that the lighting could have been better.
"Outstanding customer service at a lovely boutique hotel " Read full review on TripAdvisor   5/22/2012 Vote      
2. One minor complaint is that there is insufficent storage space-limited drawers and a very small closet.
"Excellent Value " Read full review on TripAdvisor   11/1/2011 Vote      
3. - Good fitness room - three relatively new pieces of cardio equipment, a universal machine, free weights and a couple of benches- Heated pool - just long enough to be able to do a few laps- Free parkingMinor complaints:- The phone in the room was antiquated and there should have been one on a bed-side table and one on the desk- Only wireless internet access and the signal was fairly weak although it never dropped while I was there- I had to remind housekeeping to clean my room one day, but after I did, my room got one of the most thorough cleaning sessions I've ever experienced - no complaints there.
"Great location and amenities, only very minor issues " Read full review on TripAdvisor   4/3/2011 Vote      
4. Only complaint was the sink wasn't inside the bathroom (So when one of us was up early, so was the other).
"Great Location " Read full review on TripAdvisor   4/12/2010 Vote      
5. A few small complaints in the room.
"Disappointment at the Highland " Read full review on TripAdvisor   2/18/2010 Vote      
6. Anyway, overall, quiet, good mattress, might not go there again, but no major complaints.
"Quiet hotel " Read full review on Expedia   12/23/2009 Vote      
   
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