Hyatt Phoenix, Phoenix, Issue

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Rank

14th

Out of 366

Hyatt Phoenix	Average Price: $244 Check Rates

Hotel Class:

122 North 2nd Street

Phoenix, 85004 View map

4-Star Hotel Rank: 6 of 11
Average review rating: 3.56

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (46) , TripAdvisor (224)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 20 comments.

The following words were used in comments with Issue:
desk (2) food (2) hotel (2) not (4) park (2) personable (4) room (2) temperature (2)

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1. The hotel was quick to issue a refund for this minor issue and the parking attendant in the structure was also really friendly.

"Great location and Friendly Staff " Read full review on TripAdvisor 5/9/2012 Vote

2. There was only one person at check in but it was mid evening so no issues with check in.

"Nice place to stay " Read full review on TripAdvisor 3/23/2012 Vote

3. I personally went down to the front desk to report these issues and was assured they WOULD be taken care of.

"Should Be Better " Read full review on TripAdvisor 3/8/2012 Vote

4. Parking was an issue because I did not want to pay $20 per night.

"Wonderful Breakfast Buffett to Start the New Year With! " Read full review on TripAdvisor 1/23/2012 Vote

5. The other issue was with the pool, which is 3 ft deep and impossible for lap swimming.

"Mostly excellent " Read full review on TripAdvisor 12/13/2011 Vote

6. Adam the lead valet person would ask us if we called ahead unlike some others (obviously this was a known issue).

"Much better than previous stay " Read full review on TripAdvisor 11/1/2011 Vote

7. Most went smoothly and everyone was very pleasant and no issues the entire stay.

"Much better than previous stay " Read full review on TripAdvisor 11/1/2011 Vote

8. Only issue was that WIFI is extra fee.

"Excellent place to stay - very nice " Read full review on TripAdvisor 9/1/2011 Vote

9. hmmmWednesday 5 35 - am - went to the front desk but could not find a newspaperin the lobby and no Concierge personal - no one could find me a newspaperThe main issues for me in a hotel areStaff courtesyCleanlinessThe Hyatt has failed completely on these issues.

"Hyatt Regency the terrible " Read full review on TripAdvisor 4/28/2011 Vote

10. This is simplyan issue of regular maintenance and painting when necessary.

"Hyatt Regency the terrible " Read full review on TripAdvisor 4/28/2011 Vote