Hyatt Phoenix, Phoenix, Complaint

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Rank

14th

Out of 366

Hyatt Phoenix	Average Price: $244 Check Rates

Hotel Class:

122 North 2nd Street

Phoenix, 85004 View map

4-Star Hotel Rank: 6 of 11
Average review rating: 3.56

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (46) , TripAdvisor (224)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
charged (2) complaints (9) hotel (2) price (3) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint would be the charges at the business center, 5 bucks to print 1 page.

"Walking distance to Chase Field " Read full review on TripAdvisor 4/23/2012 Vote

2. No major complaints, except that the price was a 5 star price, and the hotel was more of a 4 star hotel.

"Great Downtown Location Average Rooms " Read full review on TripAdvisor 3/4/2012 Vote

3. My only real complaint about this Hyatt was the $13 charge for the Internet.

"Nice room and very friendly staff! " Read full review on TripAdvisor 2/27/2012 Vote

4. The room was clean and comfortable, so no complaints there, but it was really a basic room for the price, although I think all of the rooms in that vicinity are pricey.

"Nice location! " Read full review on TripAdvisor 2/6/2012 Vote

5. The only complaint is a fairly minor one.

"A Great Hotel " Read full review on TripAdvisor 8/13/2011 Vote

6. My only complaint is that I had a FEd Ex package delivered and it arrived at 10:00 am.

"Just about perfect, but.... " Read full review on TripAdvisor 1/28/2011 Vote

7. However, many of my complaints are similar to the ones I expressed in an earlier post relating to the Hyatt in Columbus.

"Older hotel that needs updating in order to accomodate longer-term clients " Read full review on TripAdvisor 5/25/2010 Vote

8. It has been a few weeks ago since I filed a complaint.

"The room fell apart around me and the front desk staff was less than helpful. " Read full review on TripAdvisor 1/16/2010 Vote

9. My only complaint was that the pool needed skimming.

"Great price! " Read full review on TripAdvisor 5/14/2005 Vote