Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Poor

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Poor	Appears in 17 comments.

The following words were used in comments with Poor:
chair (2) condition (2) design (2) desk (2) expense (3) hotel (5) loud (2) need (3) noise (4) not (2) park (3) phone (2) pool (3) rating (2) reception (5) room (10) smell (2) smoke (3) stale (2) train (3)

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1. the location is great to the area restaurants and shopping but the qualify of the hotel product is poor and the fact it was a train station converted into a hotel makes some limitations in architecture that impacts in sound and smoke control.

"Historic Hotel " Read full review on TripAdvisor 4/7/2012 Vote

2. The reason I give this hotel poor marks is because of obvious issues:Second: This hotel needs some soundproof windows.

"A let down " Read full review on TripAdvisor 2/15/2012 Vote

3. First impressions, poor and dingy rooms.

"Dingy, dark, dirty and depressing. Only good thing is the location. " Read full review on TripAdvisor 9/8/2011 Vote

4. the design is poor and it's difficult to find your room.

"terrible design for a hotel " Read full review on TripAdvisor 7/13/2009 Vote

5. tv reception was very poor with limited channels.

"terrible design for a hotel " Read full review on TripAdvisor 7/13/2009 Vote

6. it's design is poor- why build a luxury hotel next to train tracks? my room rattled and rumbled every time a train went by.

"terrible design for a hotel " Read full review on TripAdvisor 7/13/2009 Vote

7. The room was in poor condition and smelled very strongly of stale cigarette smoke.

Read full review on MyTravelGuide 10/3/2007 Vote

8. The room was in poor condition and smelled very strongly of stale cigarette smoke.

Read full review on MyTravelGuide 10/3/2007 Vote

9. Noise level and TV had poor reception.

Read full review on MyTravelGuide 7/19/2007 Vote

10. When we complained to the supervisor, he didn't seem to want to compensate us for our poor night's sleep.

"Poor customer service, sleep quality " Read full review on YahooTravel 4/25/2007 Vote