Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Complaint

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) avoid (7) awful (3) bad (14) barely (4) bed bugs (4) big deal (6) bothersome (5) broke (2) broken (3) complain (9) complaint (3) damage (3) dated (8) difficult (3) dingy (5) dirty (12) disappoint (18) disgust (4) disturbing (5) expensive (13) hard (6) hate (3) horrible (6) issue (16) lack (5) loud (24) mediocre (4) negative (6) nightmare (4) noise (58) noisy (14) peeling (3) poor (6) pricey (5) problem (15) ridiculous (3) rock (3) rude (2) scary (4) shabby (2) slow (5) smell (6) stained (2) terrible (7) uncomfortable (5) unfortunate (2) unpleasant (3) worn (7) worst (2)

Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
bed (3) complaints (19) double (4) experience (2) few (2) hotel (2) internet (2) night (3) not (3) queen (2) room (9) service (6) train (2)

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1. For the price no complaints on my end.

"Great Experience :) " Read full review on TripAdvisor 12/20/2011 Vote

2. I did read of others' complaints about the train noise, but I enjoy train travel and actually found it a little charming.

"Comfortable room, historic building and great downtown location " Read full review on TripAdvisor 10/18/2011 Vote

3. We had two complaints -- this hotel only offers double doubles (no double queen rooms), which wasn't very comfortable for adults used to a queen-sized bed.

"Very Unique Lodging Experience " Read full review on TripAdvisor 10/12/2011 Vote

4. My only complaint was the ethernet cord in my room was on the night stand between the two double beds, so it forced me to do my laptop work on the bed, which wasn't very conducive to me staying awake.

"Lovely, unique hotel experience. " Read full review on TripAdvisor 5/25/2011 Vote

5. I had no complaints with the food or with the service.

"Interesting hotel " Read full review on TripAdvisor 3/25/2011 Vote

6. My only complaint is that the breakfast buffet is costly ( 14.

"Great downtown location " Read full review on TripAdvisor 9/3/2009 Vote

7. the only complaint I, or anyone in our group would/could make, was that the lights on the floor in the reception hall were hard to step around, several people at our table stumbled, but no one fell, going around them in the edges of the room.

"Attended Wedding There, Best Ever Service, Fantastic 5 Stars " Read full review on TripAdvisor 9/22/2008 Vote

8. We had many rooms, and i heard of no complaints from anyone of our 200 + people group.

"Attended Wedding There, Best Ever Service, Fantastic 5 Stars " Read full review on TripAdvisor 9/22/2008 Vote

9. All in all my experience was favorable and I have very few complaints.

Read full review on MyTravelGuide 5/15/2008 Vote

10. All in all my experience was favorable and I have very few complaints.

Read full review on MyTravelGuide 5/15/2008 Vote