Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Issue

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 23 comments.

The following words were used in comments with Issue:
biggest (2) desk (2) free (2) friendly (2) helpful (2) hotel (11) need (2) never (2) night (3) noise (4) not (4) park (5) room (8) staff (2) train (3)

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1. Our friends staying with us had issues getting their room clean, and I couldn't call the front desk (or anyone, for that matter) because our phone's programmed buttons did not work.

"Not a Good Example of Crowne Plaza " Read full review on TripAdvisor 5/9/2012 Vote

2. There's also the issue of amenities in the rooms themselves.

"Not a Good Example of Crowne Plaza " Read full review on TripAdvisor 5/9/2012 Vote

3. Staff were all helpful and friendly on the minor issues we encountered, and a post-stay request via email brought a helpful response within hours.

"Charming and unusual " Read full review on TripAdvisor 5/2/2012 Vote

4. The reason I give this hotel poor marks is because of obvious issues:Second: This hotel needs some soundproof windows.

"A let down " Read full review on TripAdvisor 2/15/2012 Vote

5. The major issue with this hotel is the rumbling noise of trains coming through the 'live' train line in the night.

"You either love it or hate it " Read full review on TripAdvisor 11/19/2011 Vote

6. I have stayed here previously (also getting the rooms through Hotwire) an have never had an issue with this hotel.

"A good stay " Read full review on TripAdvisor 10/30/2011 Vote

7. After having some issues with a different hotel I used Hotwire to get a great rate for 4 rooms at the Crown Plaza.

"A good stay " Read full review on TripAdvisor 10/30/2011 Vote

8. Room was on the north part of the hotel and had absolutely no train noise issues.

"Another Satisfactory Stay " Read full review on TripAdvisor 6/11/2011 Vote

9. I am a deep sleeper so it's not really an issue.

"Historical and unique experience " Read full review on TripAdvisor 1/9/2011 Vote

10. We had no issues.

"Service as it should be! " Read full review on TripAdvisor 1/3/2011 Vote