Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Disappoint

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 41 comments.

The following words were used in comments with Disappoint:
arrival (3) charged (2) club (2) double (2) hotel (13) housekeeping (3) much (3) not (5) park (2) pleasant (2) price (2) queen (2) rating (2) room (11) shop (2) size (2) small (2) staff (2) train (5) wedding (2)

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1. C- Executive level is basically in the lobby, closest to the trainsD- Staff was pleasant, but could use an update in self presentationE- Executive club's sparse offeringsF- too much bleach in the towelsSorry to be so negative, but this was truly a strange and disappointing hotel.

"Ummm...Never Again " Read full review on TripAdvisor 5/11/2012 Vote

2. It was pretty disappointing in that we stayed on a Monday night when there was no big event happening in town.

"Trains. " Read full review on TripAdvisor 5/2/2012 Vote

3. While we were disappointed in the upkeep of the hotel property, many parts of our stay at the Crowne Plaza exceeded our expectations, hence the average rating.

"Fascinating hotel " Read full review on TripAdvisor 4/15/2012 Vote

4. We were disappointed to have last call around midnight.

"Hotel has a unique atmosphere, rooms are average. " Read full review on TripAdvisor 11/28/2011 Vote

5. The photos of the pool make it look huge - in fact it is very small so you may be disappointed.

"Good value hotel with unusual features worth booking " Read full review on TripAdvisor 8/7/2011 Vote

6. I had been looking forward to this aspect of my trip and the room itself did not disappoint.

"Don't have high expectations. " Read full review on TripAdvisor 8/5/2011 Vote

7. The only disappointment to us was the breakfast we had in the restaurant.

"Fun Place to stay . . .if you love Trains! " Read full review on TripAdvisor 6/28/2011 Vote

8. I was disappointed as a Priority Club Platinum member that I was not offered a room upgrade before or after the room incident.

"Interesting hotel " Read full review on TripAdvisor 3/25/2011 Vote

9. We were disappointed when we arrived in our room.

"Expected more for the money " Read full review on TripAdvisor 11/13/2009 Vote

10. Since we love trains, we had hoped to see and hear some trains, so I was a little disappointed in that.

"So cool and historic " Read full review on TripAdvisor 10/8/2009 Vote