Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Complain

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) avoid (7) awful (3) bad (14) barely (4) bed bugs (4) big deal (6) bothersome (5) broke (2) broken (3) complain (9) complaint (3) damage (3) dated (8) difficult (3) dingy (5) dirty (12) disappoint (18) disgust (4) disturbing (5) expensive (13) hard (6) hate (3) horrible (6) issue (16) lack (5) loud (24) mediocre (4) negative (6) nightmare (4) noise (58) noisy (14) peeling (3) poor (6) pricey (5) problem (15) ridiculous (3) rock (3) rude (2) scary (4) shabby (2) slow (5) smell (6) stained (2) terrible (7) uncomfortable (5) unfortunate (2) unpleasant (3) worn (7) worst (2)

Complain

Appears in 20 comments.

The following words were used in comments with Complain:
$ (2) car (2) fan (2) good (2) high (2) management (2) night (2) noise (2) not (2) pretty (2) price (2) reasonable (2) room (5) train (3) worst (2)

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1. I called the front desk to complain and they sent someone to pick up the dirty dishes.

"Great Location Aging Hotel " Read full review on TripAdvisor 11/20/2011 Vote

2. Even the team members that stayed in the train cars were complaining about room size, hard beds, noise (train whistles) and shower height.

"Second visit... just as bad... " Read full review on TripAdvisor 10/5/2011 Vote

3. Many of our colleagues complained.

"Interesting hotel, but needs some updating. " Read full review on TripAdvisor 9/23/2011 Vote

4. I didnt get an apolgy or anything and almost seemed like i was bothering them and I am one who normally will not complain.

"Horrible service and loud " Read full review on TripAdvisor 1/31/2011 Vote

5. It got quiter and the smell stopped coming in but it still stunk of POT and my kids were complaining and caughing.

"Horrible service and loud " Read full review on TripAdvisor 1/31/2011 Vote

6. For the people complaining about the train noise and vibrations, quit your whining and relax.

"Awesome Hotel " Read full review on TripAdvisor 12/31/2009 Vote

7. About the only thing to complain about was the extra 7.

"Great Experience " Read full review on Expedia 8/26/2009 Vote

8. They never complained when we asked for the car 7 times in 24 hours.

"Great place to stay " Read full review on TripAdvisor 1/1/2009 Vote

9. I called & complained that they had turned fan on high, overdrive turned off, rear defroster on, etc.

Read full review on MyTravelGuide 3/26/2008 Vote

10. I called & complained that they had turned fan on high, overdrive turned off, rear defroster on, etc.

Read full review on MyTravelGuide 3/26/2008 Vote