The Churchill, Washington DC, Mistake

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Rank

52nd

Out of 279

The Churchill	Average Price: $296 Check Rates

Hotel Class:

1914 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 13 of 30
Average review rating: 3.65

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (64) , Travelocity (9) , TripAdvisor (287) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 5 comments.

The following words were used in comments with Mistake:
not (2) room (2) staff (2)

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1. mistakes happen, over-bookings happen, but not only did the Churchill give away the room that we had reserved over two months in advance, but the staff was completely apathetic about the situation and refused to do anything but downgrade us to something else and offered no compensation.

"Horrible experience " Read full review on TripAdvisor 4/23/2012 Vote

2. Room service was a mistake.

"Generally ok but a bit pricey " Read full review on TripAdvisor 3/16/2012 Vote

3. Okay, I can look past one mistake.

"Stunning in it's attempts to charge fraudulently - two double-charge attempts. " Read full review on TripAdvisor 7/24/2011 Vote

4. But make no mistake, all modern amenities are here.

"A combination of charm and value! " Read full review on TripAdvisor 9/22/2010 Vote

5. I`m willing to overlook mistakes and imperfections, but I`d like a 'sorry' and a 'how was your stay?' to give me the impression that my visit is not simply a chore for the staff (which I realize, it is).

"no service, no smile " Read full review on TripAdvisor 8/4/2005 Vote