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OpinionWell
Rank
16th
Out of 279

Westin Washington Dc

Average Price: $378  
 
Hotel Class:
2350 M Street NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 38 comments. 
The following words were used in comments with Problem:
attitude (2)   bathroom (3)   bed (3)   checkout (3)   credit (3)   desk (4)   floor (3)   helpful (3)   hotel (4)   management (2)   new (4)   not (11)   renovation (2)   room (8)   service (2)   sleep (2)   staff (2)   tub (2)   walking (2)   wrong (2)    
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1. The problem however is that we could hear the person next door coughing and sneezing, and his voice on the telephone, and every door opening and closing in the hallway slammed with a huge resounding thud that actually shook the headboard of the bed.
"Coughs from Next Door " Read full review on TripAdvisor   3/20/2012 Vote      
2. ' That is your problem, not mine, but you made it mine.
"Oh how the mighty have fallen " Read full review on TripAdvisor   3/15/2012 Vote      
3. I mentioned that problem on my way out, and was told, 'oh, well, you know, we're working with a new system.
"Oh how the mighty have fallen " Read full review on TripAdvisor   3/15/2012 Vote      
4. We have a problem when I can't understand the woman checking me in.
"Oh how the mighty have fallen " Read full review on TripAdvisor   3/15/2012 Vote      
5. James, I believe the night manager that night fixed the problem with a smile.
"Super customer service for a beautiful hotel " Read full review on TripAdvisor   3/5/2012 Vote      
6. Although I called very short notice the same day to ask if the they could change the bed type to two beds it was 'not a problem'.
"huge room " Read full review on TripAdvisor   2/18/2012 Vote      
7. Had a problem with noise in the next room.
"Excellent Value and Service " Read full review on TripAdvisor   1/3/2012 Vote      
8. Doors slamming loudly when open/shut was also a problem.
"Nice location, but be aware of traffic noise " Read full review on TripAdvisor   9/16/2011 Vote      
9. Only problem, not that it was a major one, was upon check-in I asked about a Platinum upgrade to a suite (which is guaranteed for Platinums if available) and was told nothing was available.
"Very nice place " Read full review on TripAdvisor   7/17/2011 Vote      
10. My only problem was that the heating/aircon was very noisy and woke me regularly from my sleep.
"comfortable and well-equipped business hotel " Read full review on TripAdvisor   5/18/2010 Vote      
   
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