Westin Washington Dc, Washington DC, Complaint

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Rank

16th

Out of 279

Westin Washington Dc	Average Price: $378 Check Rates

Hotel Class:

2350 M Street NorthWest

Washington DC, 20037 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 29 comments.

The following words were used in comments with Complaint:
bar (3) bartender (2) bathroom (2) bed (2) complaints (29) construction (2) cost (2) guest (2) hotel (3) liked (3) noise (2) not (3) party (2) room (8) rude (2) service (3) small (5)

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1. Only other complaint is that the windows do not open at all.

"A nice weekend stay " Read full review on TripAdvisor 2/27/2012 Vote

2. The only complaint I have is the cost of laundry at the hotel.

"Very Nice " Read full review on TripAdvisor 2/25/2012 Vote

3. The only complaint I had was the rather thin walls/doors.

"Great location and service! " Read full review on TripAdvisor 2/13/2012 Vote

4. Generally the service is phenomenal at Westins, this one bartender in particular was the antithesis of that (I wish I got the guys name, I would have filed a complaint against this guy), he was very rude to everyone his rudeness came up in party conversation it was so bad, him poring you a drink was like he was doing a favor for you.

"Pretty good but not perfect " Read full review on TripAdvisor 12/20/2011 Vote

5. The second complaint stems from one bartender working my companies Holiday party at the Westin.

"Pretty good but not perfect " Read full review on TripAdvisor 12/20/2011 Vote

6. Two complaints: First the Westin Georgetown is NOT in Georgetown, near but not in so the name maybe a bit misleading .

"Pretty good but not perfect " Read full review on TripAdvisor 12/20/2011 Vote

7. Have no complaints.

"Great hotel! " Read full review on TripAdvisor 9/9/2011 Vote

8. The only complaint I had was we went on a Saturday night and twice tried to visit the hotel bar, within the bar hours, and neither time was the bar open.

"Great Hotel! " Read full review on TripAdvisor 9/1/2011 Vote

9. For complaints like this, I ALWAYS call SPG CORPORATE as CONSTRUCTIVE CRITICISM.

"Great Location, and Great Room! " Read full review on TripAdvisor 8/21/2011 Vote

10. Now, to my complaints.

"Great Location, and Great Room! " Read full review on TripAdvisor 8/21/2011 Vote