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OpinionWell
Rank
16th
Out of 279

Westin Washington Dc

Average Price: $378  
 
Hotel Class:
2350 M Street NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 13 comments. 
The following words were used in comments with Dirty:
bathroom (3)   bed (3)   change (3)   floor (3)   new (2)   nice (2)   pool (2)   room (5)   table (4)   towel (2)   tub (3)    
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1. After waiting for another 15 minutes at the entrance with staff chatting to each other and tables remaining dirty we went back to our rooms for half an hour only to return and the tables were still all in a mess.
"Average product - very poor service " Read full review on TripAdvisor   12/5/2011 Vote      
2. We ate breakfast in the restaurant (Grille) downstairs and after an 8 minute wait were acknowledged by two waiters unfortunately though only two tables were occupied all other tables were dirty.
"Average product - very poor service " Read full review on TripAdvisor   12/5/2011 Vote      
3. Upon checking into my room, I noticed that the bathroom floor near the bath tub was dirty and had a footprint in it.
"Disappointing " Read full review on TripAdvisor   8/30/2010 Vote      
4. The pool lounge area and the gym were new and clean, but the pool was not nice at all- it was very small and dirty, although it is outdoor which was a plus.
"Terrible Service, Good hotel " Read full review on TripAdvisor   7/21/2009 Vote      
5. When they moved our luggage to the new room, they inadvertently gathered my sons beloved stuffed monkey up in the sheets and hauled him off with the dirty laundry.
"Confusion, Construction, and Complacency " Read full review on TripAdvisor   7/13/2009 Vote      
6. They moved us to another room (which had a dirty bathroom), so we moved again - this is all at 5am.
"Bad experience - make sure renovayions are done! " Read full review on TripAdvisor   12/24/2007 Vote      
7. The carpets were filthy, the bathroom tub faucet wouldn`t shut off and the wallpaper was dirty.
"Old, dirty and definitely not a 4* hotel " Read full review on TripAdvisor   2/16/2007 Vote      
8. While the lobby is nice enough, the rooms are old and dirty and definitely need to be renovated.
"Old, dirty and definitely not a 4* hotel " Read full review on TripAdvisor   2/16/2007 Vote      
9. Westin has cool conserve cards that you have to put out if you want them to change the bed linens, and they tell you to put the dirty towels on the floor if you want them to be changed because anything on the towel racks will just be refolded.
"Fantastic Time at the Westin " Read full review on TripAdvisor   1/5/2007 Vote      
10. I actually considered sleeping on the floor, but was afraid to because of how dirty they were.
"VERY DISAPPOINTED ! " Read full review on YahooTravel   11/27/2006 Vote      
   
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