Westin Washington Dc, Washington DC, Complain

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OpinionWell
Rank

16th

Out of 279

Westin Washington Dc	Average Price: $378 Check Rates

Hotel Class:

2350 M Street NorthWest

Washington DC, 20037 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
desk (3) food (2) guest (4) not (3) reviews (3) room (3) toilets (3) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Food order for breakfast was wrong but we were happy to get any food at all so did not complain.

"Average product - very poor service " Read full review on TripAdvisor 12/5/2011 Vote

2. I usually don't complain to the front desk unless something really gets to me.

"Great Location, and Great Room! " Read full review on TripAdvisor 8/21/2011 Vote

3. Even though for all the dust, the wet toilet with hair on toilet seat, and obviously worn toilet seat, I didn't complain, I CLEANED it myself.

"Great Location, and Great Room! " Read full review on TripAdvisor 8/21/2011 Vote

4. Based upon some reviews here on trip advisor, as well as the fact that another guest was complaining of the same thing while we were at the front desk, it seems inconceivable that management had not been aware of this as an issue for quite some time.

"Hotel has a stench -- would stay elsewhere next time! " Read full review on TripAdvisor 2/20/2011 Vote

5. The only complain I could think of on our trip was that the hot water in both the shower and the sink while shaving never really got past warm at the most.

"HUge Rooms for New Years stay " Read full review on TripAdvisor 1/14/2009 Vote

6. The only thing that I can complain about is the fact that the hotel is non smoking and the parking was a pain in the butt but that`s DC for you.

"Great Hotel... " Read full review on TripAdvisor 11/8/2007 Vote

7. I don`t often complain and hate reviews that appear to nitpick (such as 'I found a hair on the carpet').

"Good but not great " Read full review on TripAdvisor 5/18/2007 Vote

8. Some reviews complained about room maintenance--saw signs of repairs, but overall, the accommodations were not in bad shape, other than bathroom rust.

"Great at $65 Priceline rate; would go elsewhere at full price " Read full review on TripAdvisor 2/2/2007 Vote

9. I complained to the front desk about the guests in the adjacent room and was told, 'that guest is a Starwood member.

"Two times and you`re out " Read full review on TripAdvisor 1/29/2005 Vote

10. During my first stay in March last year I complained about the noise from other guests in the halls running in and out of rooms at 3:00am and later.

"Two times and you`re out " Read full review on TripAdvisor 1/29/2005 Vote