Hotel Lombardy, Washington DC, Rude

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Rank

26th

Out of 279

Hotel Lombardy	Average Price: $242 Check Rates

Hotel Class:

2019 Pennsylvania Avenue NorthWest

Washington DC, 20006 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.9

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (65) , Travelocity (9) , TripAdvisor (365)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) annoy (4) avoid (6) awful (3) awkward (2) bad (14) badly (2) big deal (2) bit dated (2) broken (2) complain (8) complaint (10) cramped (6) dated (3) difficult (10) dirty (3) disappoint (9) disturbing (3) downside (7) expensive (24) hard (14) hassle (2) inconvenient (4) incorrect (2) issue (32) lack (5) loud (13) negative (14) noise (53) noisy (10) outdated (2) overpriced (4) poor (9) pricey (6) problem (40) ridiculous (4) rude (6) scald (2) shabby (3) shame (3) slow (14) smell (8) terrible (3) tiny (13) uncomfortable (5) unfortunate (4) weird (4) worst (4) would have liked (4) wrong (5)

Rude	Appears in 9 comments.

The following words were used in comments with Rude:
bed (2) desk (3) hotel (5) price (2) staff (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were disappointed in a the curt and rude staff.

"underwhelming " Read full review on TripAdvisor 5/22/2012 Vote

2. But when we got to the hotel a receptionist told us that the brunch was not included in the package, we protested and he was very rude.

"A Nice Place to Stay in DC " Read full review on TripAdvisor 7/24/2011 Vote

3. How undbelievably rude.

"Horrible Experience " Read full review on TripAdvisor 8/15/2010 Vote

4. When we checked in, the front desk clerk was rude - he had to remove his ear buds to answer our questions and then only gave us the briefest responses.

"There are better options... " Read full review on TripAdvisor 8/15/2009 Vote

5. I read lots of reviews about the hotel and two things stuck out in my mind since people mentioned them often enough: the 'loud elevator' and the 'rude staff'.

"Overall Great! " Read full review on TripAdvisor 6/14/2009 Vote

6. The front desk manager was downright rude and argumentative.

"Nice Hotel, but housekeeping was lacking and front desk was apathetic " Read full review on TripAdvisor 6/14/2009 Vote

7. It`s a relatively small hotel, but after a slightly nonchalant and rude check-in process, we had no complaints:- our suite had two double beds (necessary for us and our two children)- there was a mini-kitchen (with the usual over-priced foodstuffs)- the beds were very comfortable- the rooms were well serviced- we could swim for free at the sister hotel (The Washington Plaza), and they had well-priced happy hours(.

"Traditional style " Read full review on TripAdvisor 7/16/2008 Vote

8. The young girl on the desk was neither friendly nor rude - just indifferent.

"Fabulous, as long as you don`t get the 5th floor! " Read full review on TripAdvisor 11/23/2006 Vote

9. In this day and age when hotel staff are usually rude they were very accomodating here.

"Nice rooms, very family friendly staff " Read full review on TripAdvisor 9/5/2004 Vote