2. Cons: maid service very inconsistent -- didn`t restock supplies, didn`t provide conditioner or shower gel (only shampoo and lotion), flimsy towels, could hear neighbors (walls were very thin so heard the slamming of doors), elevator is run by a person so had to sometimes wait up to 5 minutes for the elevators (which are very small), charge for 800 number calls, my bill was wrong at the end of my stay and they charged me incorrectly, the bathroom was very old and didn`t feel clean, the dresser drawers kept falling out when opened, no internet access (luckily I had my verizon wireless card), construction next door started at 7am every weekday and was loud, the garbage truck woke me up at 5am on Friday as it picked up trash from the alley, phone didn`t work well -- it kept disconnecting me, extremely small lobby so no place for a business meeting, restaurant/lounge was only fair.