Hotel Lombardy, Washington DC, Complaint

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Rank

26th

Out of 279

Hotel Lombardy	Average Price: $242 Check Rates

Hotel Class:

2019 Pennsylvania Avenue NorthWest

Washington DC, 20006 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.9

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (65) , Travelocity (9) , TripAdvisor (365)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 24 comments.

The following words were used in comments with Complaint:
bathroom (3) bed (4) coffee (4) complaints (24) double (2) elevator (5) exceptional (2) friendly (2) helpful (2) hotel (6) not (3) operator (3) problem (2) room (4) service (2) shower (2) small (2) staff (4) water (2) well (2)

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1. My only complaint, and it's a small one, is the beds are of the type that transfers motion from one partner to the other.

"Excellent Location, great premises, well-proportioned rooms, " Read full review on TripAdvisor 4/4/2012 Vote

2. My only complaint, if I could muster one .

"Great Value, Service, and Location!!!!!! " Read full review on TripAdvisor 3/26/2012 Vote

3. We had a double with a kitchenette, which was very handy, except for one common complaint I have about all the places that supply coffee/tea facilities--it's nice that you acknowledge we tea drinkers exist, but you need to realize that water run through a coffee machine is going to emerge with a coffee flavor even without any coffee setup in it.

"great location, nice rooms, good service " Read full review on TripAdvisor 10/31/2011 Vote

4. Only complaints had to do with the bathroom -- my toilet was clogged when I first checked in and it never seemed to flush quite right even after it was fixed.

"Excellent location, nice hotel " Read full review on TripAdvisor 9/14/2011 Vote

5. I have no complaints to stay for business.

"Excellent small hotel " Read full review on TripAdvisor 7/6/2011 Vote

6. Our one complaint was trying to regulate the water temperature in the shower.

"Charming, historic hotel in DC " Read full review on TripAdvisor 9/19/2010 Vote

7. Our one major complaint was the shower was varying from hot to cold one evening.

"Charm a few steps from the Mall " Read full review on TripAdvisor 2/23/2010 Vote

8. I checked out other reviews before booking, but none of the other complaints were and issue for me.

"Wonderful location, good staff " Read full review on TripAdvisor 2/17/2010 Vote

9. My only complaint was that their bar seemed to close quite early.

"Highly recommended " Read full review on TripAdvisor 10/8/2009 Vote

10. I like the funkiness of the person operated elevators,and the friendly professional staff, but this time am so annoyed over the non-working wired connection and the fake promises to address my complaints about a lesser room, when I've brought colleagues and booked several rooms here for several nights.

"Charming and annoying " Read full review on TripAdvisor 9/16/2009 Vote