Marriott Washington Dc, Washington DC, Manager

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Rank

43rd

Out of 279

Marriott Washington Dc	Average Daily Rate: NA Check Rates

Hotel Class:

775 12th Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 20 of 58
Average review rating: 3.99

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (325) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) helpful (2) management (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The 1800 number could not help us but we ended up calling the Marriott directly and talked to the Manager, he was a great help as to our reservation.

"Excellent Manager and Excellent location " Read full review on TripAdvisor 7/15/2011 Vote

2. * An assistant manager called during the stay to see how all was going - a nice gesture - and if we had any questions.

"Nothing Better than Mediocre - Pick another Marriott in DC " Read full review on TripAdvisor 5/26/2008 Vote

3. I am taking the trouble to write this because I provided a list of specific concerns on a Marriott form that I gave to the Concierge requesting that the manager e-mail me regarding those 'fixable' items.

"This hotel has gone downhill " Read full review on TripAdvisor 4/7/2012 Vote

4. The staff was rude and the manager was even ruder.

"Rude manager/staff, dirty room we will not be back " Read full review on TripAdvisor 8/3/2011 Vote

5. After arguing with the manager named David who was a complete jerk, and completely non-understanding and reasonable, I gave up and decided to just take the room at twice the rate I was supposed to pay and call it a day.

"Dirty hotel and horrible customer service!!! " Read full review on TripAdvisor 8/2/2011 Vote

6. However, her manager was cold and very off standish.

"Great Location for Walking DC " Read full review on TripAdvisor 2/17/2009 Vote

7. I asked 3 times to speak to the general manager, a week has gone by and I've yet to speak to her.

"In Depth Review " Read full review on Travelocity 4/1/2008 Vote

8. I've still not heard from the General Manager of this location, however, her executive assistant did call.

"Follow-up to K.M Indepth Review Below " Read full review on Travelocity 4/1/2008 Vote

9. The on duty manager was very apologetic but that didn't change the fact.

"BED BUGS " Read full review on TripAdvisor 5/12/2011 Vote