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Rank
8th
Out of 279

Fairmont Washington Dc

Average Price: $421  
 
Hotel Class:
2401 M Street NorthWest
Washington DC, 20037 View map  
5-Star Hotel Rank: 1 of 12
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (417) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 51 comments. 
82% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (5)   helpful (16)   hotel (10)   housekeeping (5)   lobby (6)   nice (4)   night (5)   professional (4)   reservation (4)    
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1. Fairmount should be proud to have a terrific staff, everyone was great from Housekeeping, Front desk and Doormen.
"Wonderful Hotel " Read full review on TripAdvisor   5/20/2012 Vote      
2. I brought it to the attention of the front desk attendant (immediately next to the booth) three times during the 20 mn it took me to realize that that booth was not going to help and three times, the attendant did not volunteer (and even refused) to print me a boarding pass on his apparently better working PC station (not a single person was waiting in line at the front desk to justify this request refusal and poor service).
"Excellent hotel in the heart of Georgetown! " Read full review on TripAdvisor   5/13/2012 Vote      
3. The professionalism of the front desk was fantastic and all the staff was exceedingly friendly.
"Great family stay at Fairmont " Read full review on TripAdvisor   3/27/2012 Vote      
4. The entire staff, including bellmen, parking attendants, servers, concierge, health club personnel, front desk, and housekeeping were pleasant and professional.
"Almost perfect " Read full review on TripAdvisor   3/7/2012 Vote      
5. From the doormen to the concierge to the front desk staff, everyone is helpful and engaging.
"Beautiful hotel, excellent staff, wonderful location. " Read full review on TripAdvisor   2/21/2012 Vote      
6. The location is excellent, between downtown DC and Georgetown and close to transport, while the recommendations from the front desk were really good.
"Fantastic room, great location " Read full review on TripAdvisor   1/8/2012 Vote      
7. The lobby is quiet but friendly and the hotel front desk and concierge services are among the best I have met in any metro area.
"Great location, restful and superb service " Read full review on TripAdvisor   11/18/2011 Vote      
8. The front desk receptionist asked if we were new to the area and gave us a map and a quick intro to what was in the neighborhood upon check-in.
"Great location, superb service " Read full review on TripAdvisor   11/7/2011 Vote      
9. Front desk staff was very helpful and efficient.
"Very nice stay " Read full review on TripAdvisor   9/1/2011 Vote      
10. The front desk attendant acted like he was doing me a big favor by dropping it down to half.
"Service not what I expected and check your bill " Read full review on TripAdvisor   4/11/2011 Vote      
   
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