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Rank
34th
Out of 278

Embassy Suites Tucson

Average Price: $140  
 
Hotel Class:
5335 East Broadway Boulevard
Tucson, 85711-3703 View map  
3-Star Hotel Rank: 18 of 58
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (11) , MyTravelGuide (8) , Travelocity (5) , TripAdvisor (67) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 10 comments. 
100% wrote positive comments about service
The following words were used in comments with Service:
broken (2)   desk (2)   excellent (2)   floor (2)   food (3)   great (2)   hotel (2)   night (3)   order (3)   park (2)   phone (2)   polite (2)    
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1. That Order Inn service, though, is amazingly efficient, reasonably-priced and brought an excellent Italian meal.
"Suite 'n' Low Stress " Read full review on TripAdvisor   4/4/2012 Vote      
2. Now that i think of it, the front desk staff seem very reserved; but the food service people were very nice and polite.
"Old, but very good " Read full review on TripAdvisor   3/22/2012 Vote      
3. The breakfasts were great--full service made to order omelets and pancakes.
"Okay hotel " Read full review on TripAdvisor   8/7/2011 Vote      
4. Everything went well, we liked the comfort and service, till discovered that the new pair of shoes we bought there was stolen.
"We have been robbed there " Read full review on Expedia   9/12/2009 Vote      
5. They have good service however on the 3rd floor no vending machines for a late night snack.
"Nice Hotel " Read full review on Expedia   6/22/2008 Vote      
6. Excellent service.
"Extremely nice hotel " Read full review on Travelocity   9/1/2007 Vote      
7. and the CONS got to be too overwhelming so we finally checked out: broken iron in room, rotten creamer in room, only one remote control for two rooms/two tv's, a few small ants in room, no phone book in room, hotel directory in room missing pages, each bed had holes in sheets, bathroom had visible mold, third floor balcony and door didn't seem safe for kids, old/broken/stained furniture and carpeting, keys didn't always work and front desk guy blamed it on me, a rougher type crowd than I am used to was hanging out by the pool a couple of the nights, we ordered from the only food service available in their hotel directory the first night and my son found a piece of metal in his pizza- the food service company was very polite to my husband on the phone about it though, 50% of the staff was rude, the decor was interesting but it felt depressing to me instead of fun, the back parking lot (where we were told to park) was really cramped and it didn't feel very safe- maybe just too isolated or dark or something.
"We left because there were just too many problems. " Read full review on TripAdvisor   9/27/2011 Vote      
8. The facility offers laundry service Mon-Sat .
"Like being at home " Read full review on TripAdvisor   9/16/2011 Vote      
9. Great breakfast and service.
"Great Hotel " Read full review on Expedia   7/1/2009 Vote      
10. The customer service was also top notch.
"Embassy Suites - Williams Center " Read full review on Expedia   3/17/2009 Vote      
   
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