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Out of 278

Loews Ventana Canyon

Average Price: $213  
 
Hotel Class:
7000 North Resort Drive
Tucson, 85750 View map  
4-Star Hotel Rank: 1 of 16
Average review rating: 3.86
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (371) , Travelocity (5) , TripAdvisor (383) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 52 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
happy (3)   helpful (4)   hotel (5)   housekeeping (5)   informative (3)   problem (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The nice front desk clerk decided to argue with me about the parking charges, never admitting that it's somehow inappropriate.
"Nice place - Stay marred by "Add On Charges" " Read full review on TripAdvisor   5/21/2012 Vote      
2. The staff from the valets to the front desk, housekeeping, everybody was friendly.
"Beautiful Resort nestled into the foothills of Tucson " Read full review on TripAdvisor   4/11/2012 Vote      
3. The staff are very attentive and helpful from the first at the front desk, the concierge, the restaurant and housekeeping.
"An oasis in the desert. " Read full review on TripAdvisor   5/19/2011 Vote      
4. I have never been at a hotel where everyone from bellman, to front desk, to wait staff, are as informative as the concierege and so eager to make your stay the very best.
"The Most Beautiful Spot " Read full review on TripAdvisor   4/4/2011 Vote      
5. The staff from front desk to housekeeping was wonderful, especially the servers in the restaurants who doted on the kid, bringing him treats, crayons, and coloring books.
"Nice resort, nice people, nice time. " Read full review on TripAdvisor   8/14/2010 Vote      
6. Front desk staff looked and acted like newbies, very young, inexperienced and rude to us on checkin.
"This once great hotel has downgraded its service - be forewarned. " Read full review on TripAdvisor   7/7/2010 Vote      
7. When called the front desk to inform them, instead of trying to correct the problem, all they did was make an excuse that the cleaners work until 4:30.
"Horrible service, deplorable treatment. Do not stay here. " Read full review on TripAdvisor   5/20/2010 Vote      
8. We were able to cajole the front desk to provide free internet (which is included with the youfirst membership, but excluded on priceline reservations) and were made happy.
"Want to go back! " Read full review on TripAdvisor   4/2/2010 Vote      
9. Front desk quick and efficient.
"Elegant and Friendly " Read full review on TripAdvisor   10/21/2009 Vote      
10. Then, the manager came out and was pleasant, but surprised that we were not happy that our already purchased amenities were being restored and acted as if our having to spending 30 min on the phone and at the front desk trying to get them to take care of the problem wasn`t annoying.
"Uneven Service- not the high level they promote " Read full review on TripAdvisor   7/25/2008 Vote      
   
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