2. the bed spred was old and had some stains that did not come out when it was last washedthe building was run downthe breakfast was not as we are used to when at Best WesternThe clerk at the registration desk was very helpful and niceThe hot tub was great for my sore kneesThere was plenty of iceWe do not drink coffee but there was plenty and the cleaning person was promt with seviceing the room.