Courtyard by Marriott San Diego Rancho Bernardo, San Diego, Front Desk

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OpinionWell
Rank

108th

Out of 517

Courtyard by Marriott San Diego Rancho Bernardo	Average Price: $160 Check Rates

Hotel Class:

11611 Bernardo Plaza Court

San Diego, 92128 View map

3-Star Hotel Rank: 52 of 101
Average review rating: 4.26

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (123) , Travelocity (3) , TripAdvisor (55) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (7) bargain (3) bath (2) bathroom (12) beach (2) bed (21) breakfast (27) check in (10) deal (3) decor (2) dinner (3) discount (2) downtown (7) exercise room (1) food (7) freeway (13) front desk (12) highway (5) hot tub (4) hotel (87) housekeeping (4) lake (11) lobby (2) location (24) manager (4) money (2) parking (14) patio (2) pillow (5) pool (12) price (11) rate (3) recommend (6) restaurant (22) room (94) room service (3) service (13) shower (8) shuttle (3) spa (2) staff (43) street (2) suite (3) towel (4) tub (2) value (4) view (8) walk (4) wireless (6)

Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) helpful (2) housekeeping (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very friendly front desk staff.

"Standard Courtyard for business travel " Read full review on TripAdvisor 2/10/2012 Vote

2. The staff was uniformly nice--everyone from the front desk to housekeeping.

"Luxury and Value " Read full review on TripAdvisor 8/21/2011 Vote

3. The front desk staff people were very friendly and welcoming.

"Nice Courtyard - Friendly Staff! " Read full review on TripAdvisor 8/16/2008 Vote

4. The front desk was very helpful and always friendly.

"Awesome hotel!!! " Read full review on TripAdvisor 9/30/2007 Vote

5. The staff at the front desk was very friendly and helpful.

"Best Night’s Sleep in a Long Time " Read full review on Expedia 9/25/2007 Vote

6. When the girls came down to catch the shuttle, the front desk employee told them that the service wasn't going to start until 4pm.

"Nice rooms BUT problem with shuttle for wedding " Read full review on TripAdvisor 1/21/2012 Vote

7. At check in, Teresa at the front desk, noted my wife's Platinum Elite status and upgraded us without hesitating to a beautiful suite on the fourth floor facing a small park and lake.

"Exceptionally Well Maintained Hotel in Upscale Neighborhood " Read full review on TripAdvisor 12/5/2011 Vote

8. The first is that I rarely see anyone at the front desk.

"Another great stay! " Read full review on TripAdvisor 11/16/2011 Vote

9. When I wanted clean towels, I could get them from the housekeeping carts or the front desk.

"Luxury and Value " Read full review on TripAdvisor 8/21/2011 Vote

10. THE STAFF: The folks at the front desk always greeted us with a smile.

"Beautiful Courtyard! " Read full review on TripAdvisor 4/20/2010 Vote