Half Moon San Diego, San Diego, Front Desk

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Rank

10th

Out of 517

Half Moon San Diego	Average Price: $209 Check Rates

Hotel Class:

2303 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 5 of 101
Average review rating: 4.01

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (107) , MyTravelGuide (147) , Travelocity (13) , TripAdvisor (547) , YahooTravel (59)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) balcony (36) bar (91) bathroom (68) beach (33) bed (88) breakfast (66) brunch (17) charge (29) check in (40) check out (15) closet (17) complimentary (12) concierge (23) cost (13) deal (34) dinner (37) downtown (64) food (90) front desk (81) hot tub (36) hotel (635) housekeeping (18) landscape (28) lobby (23) location (186) manager (19) money (20) ocean (14) parking (123) patio (72) pillow (21) pool (308) price (68) rate (39) recommend (63) restaurant (223) room (857) room service (35) service (86) shower (32) shuttle (30) spa (15) staff (246) street (37) suite (163) towel (19) value (15) view (256) walk (75)

Front desk

Appears in 81 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
convenient (3) desk (82) friendly (10) good (3) great (5) helpful (18) hotel (8) location (3) nice (9) night (7) pleasant (3) reservation (3) return (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were very friendly but seemed to be prone to the occasional mix-up over reservations.

"Just like Hawaii but not as far " Read full review on TripAdvisor 5/18/2012 Vote

2. Housekeeping did great, the grounds were cleaned every morning and the front desk staff is fantastic.

"Quiet Get-Away " Read full review on TripAdvisor 5/8/2012 Vote

3. The front desk was nice though.

"Beautiful scenery " Read full review on TripAdvisor 4/11/2012 Vote

4. The front desk people were really nice, the restaurant people were super nice.

"Really Nice " Read full review on TripAdvisor 3/10/2012 Vote

5. The personnel are always friendly and helpful; from the front desk to the bar.

"This hotel is awesome! " Read full review on TripAdvisor 3/7/2012 Vote

6. The front desk was great at helping us coordinate taxi requests, wake up calls, way in advance.

"Great room, lovely grounds and responsive staff!! " Read full review on TripAdvisor 2/23/2012 Vote

7. Check in was really smooth, and the front desk was very helpful.

"A Great Find! " Read full review on TripAdvisor 1/15/2012 Vote

8. Staff at front desk were good and had this fixed fairly quickly.

"Lower than expectations, maybe we picked the wrong room type?? " Read full review on TripAdvisor 1/7/2012 Vote

9. Jen, who works the front desk is super helpful and has customer service down to a tee.

"Concert lovers dream! " Read full review on TripAdvisor 11/28/2011 Vote

10. The girl at the front desk was extremley nice and when we called down to the desk for a towel it was at our room within minutes.

"Incredible hotel! " Read full review on TripAdvisor 9/25/2011 Vote