Bay Club Hotel Marina, San Diego, Front Desk

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Rank

23rd

Out of 517

Bay Club Hotel Marina	Average Price: $191 Check Rates

Hotel Class:

2131 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 10 of 101
Average review rating: 4.25

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (4) , Travelocity (1) , TripAdvisor (410) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (13) balcony (93) bar (53) bathroom (37) beach (49) bed (52) breakfast (402) charge (21) check in (31) complimentary (41) cost (17) deal (22) decor (35) dinner (72) downtown (71) fee (20) food (107) front desk (80) hot tub (31) hotel (771) housekeeping (11) lobby (23) location (253) lunch (17) manager (18) money (19) ocean (9) parking (136) patio (22) pillow (22) pool (120) price (81) rate (34) recommend (88) restaurant (136) room (719) service (140) sheets (7) shower (23) shuttle (43) spa (7) staff (314) street (49) suite (18) towel (11) tub (10) value (50) view (354) walk (78) wireless (30)

Front desk

Appears in 80 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (5) extremely (3) friendly (14) great (10) helpful (14) hotel (12) management (5) nice (5) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Front Desk staff was cooperative and responsive to get this fixed.

"Another great stay at the Bay Club " Read full review on TripAdvisor 5/14/2012 Vote

2. I had to repeatedly get a new key from the Front Desk.

"Another great stay at the Bay Club " Read full review on TripAdvisor 5/14/2012 Vote

3. Every single interaction with the employees were positive (from everyone at the front desk to the restaurant to housekeeping).

"Greatest value in San Diego " Read full review on TripAdvisor 5/10/2012 Vote

4. We had an excellent stay, front desk staff especially Patti was very friendly and helpful with information about the San Diego area.

"Highly recommend " Read full review on TripAdvisor 5/4/2012 Vote

5. The front desk was always happy to help answer questions about local attractions, which helped tremendously since this was our first trip to San Diego.

"Pleasant Stay - Great Staff " Read full review on TripAdvisor 4/21/2012 Vote

6. Upon check in, the front desk crew was cheerful and extremely friendly.

"Great Weekend Get away " Read full review on TripAdvisor 2/14/2012 Vote

7. Everyone at the front desk was more than helpful with maps and tips on restaurants.

"Great staff, excellent views, perfect! " Read full review on TripAdvisor 11/17/2011 Vote

8. The front desk was most helpful and provided us with pick-up and drop off at airport and several other locations during our 4 night stay.

"Nice hotel - will return " Read full review on TripAdvisor 11/8/2011 Vote

9. The lady at the front desk recommended a restaurant nearby, she said it was a 20 minute walk but it certainly was not, we walked 20 minutes and were in the middle of nowhere, then decided to go back and get the car - it was definitely a short drive, though.

"Nice place, nice view - but old " Read full review on TripAdvisor 10/9/2011 Vote

10. Front desk was friendly Had fish and chips the first night it was disgusting and was not wreath the money.

"Get Away From The Heat " Read full review on TripAdvisor 8/27/2011 Vote