Hilton Hotel San Antonio, San Antonio, Service

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Rank

19th

Out of 504

Hilton Hotel San Antonio	Average Price: $254 Check Rates

Hotel Class:

200 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 11 of 32
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (657) , Travelocity (15) , TripAdvisor (344) , YahooTravel (34)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (88) bar (48) bath (9) bathroom (51) bed (62) bill (14) breakfast (97) charge (31) check in (38) check out (10) concierge (16) cost (29) deal (10) decor (23) dinner (16) discount (17) downtown (26) fee (13) food (57) front desk (44) hotel (660) housekeeping (19) lobby (56) location (197) manager (26) money (20) parking (125) patio (12) pool (46) price (68) rate (31) recommend (39) restaurant (111) room (575) room service (21) service (116) sheets (10) shower (27) staff (159) street (56) suite (12) to park (18) towel (21) valet (73) valet parking (41) value (13) view (87) walk (124) wireless (21)

Service

Appears in 116 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
excellent (12) food (5) friendly (6) good (17) great (13) helpful (7) hotel (23) housekeeping (4) internet (6) location (9) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the best service ever.

"Hilton Palacio del Rio....great hotel " Read full review on TripAdvisor 5/9/2012 Vote

2. We were pleased with room and service.

"Great Location " Read full review on TripAdvisor 5/2/2012 Vote

3. But, I will keep returning for the great service, the clean/comfortable rooms and the fantastic location.

"Great Location / Fantastic Service " Read full review on TripAdvisor 4/28/2012 Vote

4. But in all fairness, I have never been able to find the combination of excellent service and great food at any restaurant along the Riverwalk.

"Great Location / Fantastic Service " Read full review on TripAdvisor 4/28/2012 Vote

5. I was not a great fan of any of the three restaurants on site we tried: the Ibiza restaurant - good service, but over priced.

"Great Location / Fantastic Service " Read full review on TripAdvisor 4/28/2012 Vote

6. The newfangled elevator system takes some getting used to, and parking is a ripoff ($22/day for self parking across the street), but the service was good, and the Ibiza breakfast buffet with custom omelets is worth the $20 if you have the time to spend on a good meal.

"Clean, comfy, great breakfast " Read full review on TripAdvisor 4/26/2012 Vote

7. Service in the lobby was excellent, the doormen very helpful regardless of your question pertaining to hotel or outside subjects.

"Park, Check-in, Head out, Return, Swim, Relax " Read full review on TripAdvisor 4/23/2012 Vote

8. All but service was great.

"Less than desirable for a Hilton brand hotel. " Read full review on TripAdvisor 4/22/2012 Vote

9. Service was excellent.

"Hilton Palacio del Rio " Read full review on TripAdvisor 4/19/2012 Vote

10. I was very pleased with the accommodations and the services provided by all of the employees.

"Fantastic Service by Hilton Palacio Del Rio Employee Esmeralda " Read full review on TripAdvisor 4/16/2012 Vote