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Rank
19th
Out of 504

Hilton Hotel San Antonio

Average Price: $254  
 
Hotel Class:
200 South Alamo Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 11 of 32
Average review rating: 3.88
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (657) , Travelocity (15) , TripAdvisor (344) , YahooTravel (34)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 44 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (6)   guest (3)   helpful (12)   hotel (5)   new (4)   nice (3)   night (2)   professional (3)    
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1. Everyone from the front desk to the bellmen were very helpful.
"Great Location / Fantastic Service " Read full review on TripAdvisor   4/28/2012 Vote      
2. Front desk personnel was friendly and helpful, along with the concierge.
"Nice Upgraded rooms " Read full review on TripAdvisor   12/18/2011 Vote      
3. The front desk was always willing to help.
"Top notch, a bit pricey but worth the royal treatment from the workers. " Read full review on TripAdvisor   10/31/2011 Vote      
4. (Or perhaps they are just lovely and gracious to all their guests!) Special thanks to a wonderful front desk person named Leonor, who was exceptionally helpful, kind and welcoming.
"Treated like gold! " Read full review on TripAdvisor   4/23/2011 Vote      
5. The staff all around the hotel was great as usual, and the front desk graciously upgraded us to a suite.
"Great Location -- very close to the Convention Center " Read full review on TripAdvisor   4/13/2011 Vote      
6. Pro's: location on the riverwalk, beautiful lobby & meeting rooms, conceirge & front desk staff is exceptionally nice, balconies in every room, small refrig.
"Nice hotel but had some flaws. Wouldn't be my choice next time around. " Read full review on TripAdvisor   8/11/2010 Vote      
7. The front desk staff were pleasant and very helpful in answering questions and making sure our lost luggage was immediately brought up to our room after finally being delivered to the hotel.
"Couldn't have asked for more. " Read full review on TripAdvisor   7/29/2010 Vote      
8. ) The hotel may not be as shiny and new as the Marriott or Hyatt, but their front desk was awesome.
"Great Service in Time of Need " Read full review on TripAdvisor   9/20/2009 Vote      
9. 2) Front desk and bell service were professional, cordial, and efficient.
"Boutique hotel feeling with all the amenities! " Read full review on TripAdvisor   6/20/2008 Vote      
10. The front desk staff and concierge were very friendly and professional.
"Great location! " Read full review on TripAdvisor   4/20/2008 Vote      
   
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