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Rank
4th
Out of 504

Westin San Antonio

Average Price: $313  
 
Hotel Class:
420 Market Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 3 of 32
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 85 comments. 
84% wrote positive comments about manager
The following words were used in comments with Manager:
best (4)   bill (7)   breakfast (5)   chef (7)   concierge (4)   desk (11)   experience (3)   generous (10)   great (6)   helpful (7)   hotel (21)   management (86)   problem (4)    
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1. Doors opened for you, sous chefs asking if you like the food, managers asking if you need anything.
"Great Hotel on the Riverwalk " Read full review on TripAdvisor   4/13/2012 Vote      
2. The Zocca was great, the manager pays great detail to customer service and the executive Chef very passionate about his food.
"A Gtreat Place to Stay on the Riverwalk " Read full review on TripAdvisor   3/24/2012 Vote      
3. Bill Petrella, the general manager, was especially helpful and accommodating.
"Westin Riverwalk " Read full review on TripAdvisor   3/22/2012 Vote      
4. from the woman who checked us in, to the managers, to Oscar our bell man to the amazing ms.
"Such hospitality and warmth at the Westin Riverwalk " Read full review on TripAdvisor   3/1/2012 Vote      
5. I worked with Monica Castillo, Convention Service Manager, to plan my event and she has been great.
"Wonderful hotel and restaurant " Read full review on TripAdvisor   2/7/2012 Vote      
6. I don't think i've ever met a manager that attentive and dedicated to making sure that his guests were happy.
"It's the people that make a difference " Read full review on TripAdvisor   1/27/2012 Vote      
7. Andrade, the front desk manager, was so very kind and efficient.
"Quick Trip to the Riverwalk " Read full review on TripAdvisor   11/23/2011 Vote      
8. I want mention all of them who made my stay something wonderful and unforgettable specially: Banquet Manager: Arturo Santa Cruz,Chef Eugene Schlaff, Waiters:Omar Benitez,Ramiro Ramirez,Tovias Jimenez,Patrich.
"EXCELENT ATTENTION RECIEVED BY ALL RESTAURANT MANAGERS, CHEFS AND WAITERS " Read full review on TripAdvisor   10/20/2011 Vote      
9. Great communicator, great manager.
"Outstanding customer service " Read full review on TripAdvisor   10/19/2011 Vote      
10. Jamie Champagne (what a cool name!) was the front desk manager who took such special care of us and even sent us a special treat when she found out we were expecting twins.
"Treated like royalty!! " Read full review on TripAdvisor   10/10/2011 Vote      
   
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