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Rank
4th
Out of 504

Westin San Antonio

Average Price: $313  
 
Hotel Class:
420 Market Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 3 of 32
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in Traveler Insight - Easy Check-in
Appears in 102 comments. 
89% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (4)   extremely (4)   floor (5)   friendly (15)   great (5)   helpful (8)   hotel (10)   liked (6)   nice (11)    
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1. The staff is always very friendly and helpful from the valet to check-in.
"Great Experience " Read full review on TripAdvisor   5/10/2012 Vote      
2. An amazing front desk manager named 'Joyce' went way out of her way to make sure our check-in process was the best I have ever experienced.
"Amazing customer service " Read full review on TripAdvisor   3/16/2012 Vote      
3. From check in to check out the hotel staff went out of the way to ask me how my stay was when I passed someone in the hall, and they always held doors or elevators for me, and asked if there was anything they could do to make my stay better.
"Great staff, convenient location " Read full review on TripAdvisor   3/12/2012 Vote      
4. Everyone we encountered went out of their way to make our stay comfortable and enjoyable from check-in to the gift shop, to the amazing sous chef and serving staff.
"Great Customer Service " Read full review on TripAdvisor   2/9/2012 Vote      
5. Check in was friendly and very efficient and I was assigned a room on the 5th floor.
"Enjoyable stay but lacking in some areas " Read full review on TripAdvisor   12/20/2011 Vote      
6. Destiny helped us at check in.
"The Westin Hotel on the Riverwalk is an amazing hotel with a fantastic staff, deliciious food and the most comfortable beds. " Read full review on TripAdvisor   11/9/2011 Vote      
7. Their Director of Front Office- Ronnie, was very accommodating with providing an early check in.
"Great Service all around! " Read full review on TripAdvisor   11/9/2011 Vote      
8. She helped us check in and also wished us a very Happy Anniversary with chips & dip, Coronas, and a thoughtful card.
"Big Thanks to Angelica Rios! " Read full review on TripAdvisor   9/25/2011 Vote      
9. Check-in was easy and friendly and the chocolates for afternoon snacks were a nice treat.
"Outstanding - Big hotel but boutique feel " Read full review on TripAdvisor   8/30/2011 Vote      
10. We got very helpful attention from the check-in staff, concierge, and maid service.
"They provided us world-class service " Read full review on TripAdvisor   8/26/2011 Vote      
   
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