Benson Hotel, Portland, Service

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OpinionWell
Rank

17th

Out of 287

Benson Hotel	Average Price: $176 Check Rates

Hotel Class:

309 Southwest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 3.76

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1390) , Travelocity (8) , TripAdvisor (389) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (79) bath (10) bathroom (113) bed (150) breakfast (50) brunch (27) charge (21) check in (30) check out (13) complimentary (9) concierge (44) cost (10) deal (34) decor (33) dinner (26) discount (16) downtown (117) fee (14) food (62) front desk (50) hotel (694) housekeeping (18) lobby (209) location (185) money (23) neighborhood (11) parking (60) pillow (21) price (55) rate (45) recommend (36) restaurant (104) room (614) room service (33) service (138) sheets (10) shower (34) staff (207) street (84) suite (59) towel (13) tub (12) valet (52) valet parking (14) value (17) view (48) walk (65) waterfront (10) wireless (22)

Service

Appears in 138 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
decent (6) decorate (7) downtown (7) excellent (15) food (12) friendly (11) good (11) great (21) high (6) hotel (32) lobby (16) location (13) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On the plus side, the service staff is helpful and the meeting room facilities are decent.

"Older style hotel, classic, central location " Read full review on TripAdvisor 5/19/2012 Vote

2. The service was great, what's not to like about the lobby.

"Great Staff " Read full review on TripAdvisor 5/7/2012 Vote

3. GOOD: Room service was prompt, food was reasonably priced and we enjoyed itGOOD: Valet service fast and courteousGOOD: Room and bathroom were cleanGOOD: The windows swing openOverall, a low-key atmosphere; they don't have to cater to type-A billionaire boys clubbers, so nobody is in your face.

"Nice Property with some Character " Read full review on TripAdvisor 4/17/2012 Vote

4. Outstanding service, environment and food.

"Outstanding experience. " Read full review on TripAdvisor 4/14/2012 Vote

5. This is a very nice hotel, centrally located in downtown Portland, The service is excellent and the price is quite reasonable.

"Wouldn't stay anywhere else in downtown Portland! " Read full review on TripAdvisor 4/5/2012 Vote

6. Breakfast in the lobby bar was superb and service was friendly and prompt.

"A great choice in Portland " Read full review on TripAdvisor 3/27/2012 Vote

7. Service was excellent.

"A great choice in Portland " Read full review on TripAdvisor 3/27/2012 Vote

8. If your looking for a great hotel, great service, and great rooms, no need to look any further, you've found it with The Benson Hotel.

"Amazing, better the 2nd time around. :) " Read full review on TripAdvisor 3/22/2012 Vote

9. Valet service is super helpful and very nice.

"Amazing, better the 2nd time around. :) " Read full review on TripAdvisor 3/22/2012 Vote

10. The service is fabulous-anything you need.

"Excellent " Read full review on TripAdvisor 3/6/2012 Vote