Hilton Philadelphia, Philadelphia, Staff

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Rank

43rd

Out of 177

Hilton Philadelphia	Average Price: $149 Check Rates

Hotel Class:

4509 Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 24 of 57
Average review rating: 2.95

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (183) , Travelocity (5) , TripAdvisor (225) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (69) bathroom (48) bed (58) breakfast (51) cable (6) charge (13) check in (68) check out (6) check-out (5) closet (5) complimentary (7) cost (12) deal (5) decor (7) dinner (20) downtown (6) fee (6) fitness center (5) food (63) front desk (65) highway (6) hotel (372) housekeeping (6) lobby (46) location (35) lunch (11) maid (5) manager (22) money (8) parking (34) pillow (10) pool (30) price (34) rate (20) recommend (14) restaurant (57) room (380) room service (18) service (125) sheets (9) shower (29) shuttle (107) staff (136) street (4) suite (14) towel (18) value (11) walk (9) wireless (26)

Staff

Appears in 136 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) desk (19) extremely (5) food (8) friendly (38) good (9) great (8) helpful (26) hotel (32) liked (5) need (5) nice (13) pleasant (5) rude (7) service (12) shuttle (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I would like to echo some of the other reviewers who mentioned the attentive staff.

"Hilton Hotel Convenient and Comfortable " Read full review on TripAdvisor 5/18/2012 Vote

2. The resturant staff is friendly, nice and fast.

"Good Hotel " Read full review on TripAdvisor 5/15/2012 Vote

3. Hotel staff is very helpful, proffessional and friendly.

"Decent hotel, needs a bit of a facelift " Read full review on TripAdvisor 5/7/2012 Vote

4. Most of the staff would easily fit into a top tier Hilton, like a Conrad property, or any other top tier hotel.

"Decent hotel, needs a bit of a facelift " Read full review on TripAdvisor 5/7/2012 Vote

5. The staff was good, the food was fair.

"Decent hotel, needs a bit of a facelift " Read full review on TripAdvisor 5/7/2012 Vote

6. Someone from hotel staff banged on my door at 11am, although I had Do not disturb on the door.

"Average Hotel...Old but clean " Read full review on TripAdvisor 4/28/2012 Vote

7. The staff were great.

"Very nice hotel " Read full review on TripAdvisor 4/21/2012 Vote

8. The staff at this hotel are very friendly.

"Issues but may be okay " Read full review on TripAdvisor 4/12/2012 Vote

9. They have a great staff that are super nice and understand customer service.

"Good Hotel - " Read full review on TripAdvisor 4/12/2012 Vote

10. Staff were friendly and helpful.

"In Need of an Update " Read full review on TripAdvisor 4/9/2012 Vote