Crowne Plaza Philadelphia - Center City, Philadelphia, Service

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OpinionWell
Rank

27th

Out of 177

Crowne Plaza Philadelphia - Center City	Average Price: $242 Check Rates

Hotel Class:

1800 Market Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 13 of 57
Average review rating: 3.42

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (724) , Travelocity (10) , Expedia (8) , TripAdvisor (342) , BedBugRegistry (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (17) bar (51) bathroom (110) bed (74) bill (11) breakfast (81) charge (21) check in (51) check out (9) checkout (8) closet (11) complimentary (10) concierge (42) cost (15) deal (22) decor (11) dinner (15) discount (8) downtown (53) exercise room (8) food (60) front desk (71) hotel (583) housekeeping (25) lobby (46) location (180) manager (11) money (19) parking (83) pillow (24) pool (33) price (53) rate (47) recommend (31) restaurant (115) room (555) room service (28) service (80) shower (37) staff (189) street (57) suite (11) towel (20) tub (18) valet (19) valet parking (13) value (17) view (13) walk (48) wireless (28)

Service

Appears in 80 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
excellent (8) food (6) free (3) friendly (5) good (14) great (12) helpful (5) hotel (22) internet (4) lacking (4) location (5) nice (5) night (4) slow (4) staff (7) terrible (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had breakfast in the restaurant downstairs - great service and the meal was great.

"Nice hotel - would come back. " Read full review on TripAdvisor 5/14/2012 Vote

2. I did have drinks twice in the bar late night and found the service and the place to be enjoyable.

"Ok stay but this Crowne Plaza seems Tired & in need of Remodel " Read full review on TripAdvisor 4/24/2012 Vote

3. Everyone from the bell hop, guest service rep to the bartender were extremely pleasurable, friendly and helpful.

"Great clean hotel with great service " Read full review on TripAdvisor 3/21/2012 Vote

4. Good service and price.

"Nice touches " Read full review on TripAdvisor 3/18/2012 Vote

5. Great service, nice clean hotel, loved the location, very helpful staff, good sized rooms.

"Great hotel " Read full review on TripAdvisor 3/15/2012 Vote

6. I found excellent service and high speed's.

"Very Nice Hotel " Read full review on TripAdvisor 3/8/2012 Vote

7. All service was outstanding.

"Just OK " Read full review on TripAdvisor 3/4/2012 Vote

8. The pluses: a very good location, friendly service, very slightly less expensive than the luxury hotels.

"Tired " Read full review on TripAdvisor 2/25/2012 Vote

9. It's well located and it has great service.

"Ordinary aging business hotel " Read full review on TripAdvisor 1/24/2012 Vote

10. This was the third of four hotels I stayed in during my USA east coast trip, and the literature in the rooms suggested that it wanted to go out of its way to provide a good service.

"A good, no-nonsense place to stay " Read full review on TripAdvisor 8/25/2011 Vote