Best Western Philadelphia, Philadelphia, Staff

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Rank

32nd

Out of 177

Best Western Philadelphia	Average Price: $223 Check Rates

Hotel Class:

235 Chestnut Street

Philadelphia, 19106 View map

3-Star Hotel Rank: 17 of 57
Average review rating: 4.17

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (213) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (24) bath (2) bathroom (24) bed (30) breakfast (149) charge (3) check in (7) check out (5) checkout (6) closet (2) complimentary (17) concierge (4) cost (7) deal (5) deck (2) decor (8) dinner (10) downtown (13) fee (3) food (20) front desk (45) gym (3) hotel (362) housekeeping (6) lobby (52) location (156) manager (7) money (3) neighborhood (10) parking (53) price (26) rate (20) recommend (35) restaurant (88) room (276) room service (4) service (24) shower (6) staff (146) street (66) suite (3) to park (7) towel (5) tub (2) value (7) view (9) walk (50) waterfront (3) wireless (12)

Staff

Appears in 146 comments.

98% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (7) area (5) breakfast (17) clean (10) desk (28) friendly (46) great (16) helpful (65) hotel (29) knowledgable (6) location (15) love (7) most (9) nice (11) pleasant (7) recommend (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was very friendly and patient with my questions, location very, very convenient from NJ.

"Convenient, friendly comfortable " Read full review on TripAdvisor 4/19/2012 Vote

2. Staff couldn't have been friendlier or more helpful, especially when we needed a toilet unclogged.

"Would stay here again. " Read full review on TripAdvisor 4/18/2012 Vote

3. Staff was great.

"Costly " Read full review on TripAdvisor 4/17/2012 Vote

4. During our 3 day stay, all staff - especially front desk - were helpful and friendly.

"Great place to stay " Read full review on TripAdvisor 4/16/2012 Vote

5. The front desk staff was very helpful and found me the best way to get back to the airport without me asking them to.

"Could not have asked for better " Read full review on TripAdvisor 4/14/2012 Vote

6. With an excellent location, friendly and efficient staff, and well-appointed rooms, there is not much else to ask for (well maybe a parking garage).

"Nice historic hotel " Read full review on TripAdvisor 4/14/2012 Vote

7. I had an issue with my room the first day and the staff was great in getting me into a new room as soon as they could.

"Historic Hotel & wonderful staff. " Read full review on TripAdvisor 4/12/2012 Vote

8. The staff was courteous, welcoming, informative and proactive in making ce3rtain that all was well with the guests.

"Perfect for our 50th Anniversary " Read full review on TripAdvisor 3/31/2012 Vote

9. The staff are friendly and very helpful - clearly well-trained and obviously take a great deal of pride in their work.

"Great hotel in an ideal location " Read full review on TripAdvisor 2/29/2012 Vote

10. Front desk staff was friendly and helpful.

"Cozy hotel, perfect location " Read full review on TripAdvisor 2/22/2012 Vote