Best Western Philadelphia, Philadelphia, Manager

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Rank

32nd

Out of 177

Best Western Philadelphia	Average Price: $223 Check Rates

Hotel Class:

235 Chestnut Street

Philadelphia, 19106 View map

3-Star Hotel Rank: 17 of 57
Average review rating: 4.17

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (213) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (24) bath (2) bathroom (24) bed (30) breakfast (149) charge (3) check in (7) check out (5) checkout (6) closet (2) complimentary (17) concierge (4) cost (7) deal (5) deck (2) decor (8) dinner (10) downtown (13) fee (3) food (20) front desk (45) gym (3) hotel (362) housekeeping (6) lobby (52) location (156) manager (7) money (3) neighborhood (10) parking (53) price (26) rate (20) recommend (35) restaurant (88) room (276) room service (4) service (24) shower (6) staff (146) street (66) suite (3) to park (7) towel (5) tub (2) value (7) view (9) walk (50) waterfront (3) wireless (12)

Manager

Appears in 7 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) generous (3) hotel (3) management (8) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager, Michelle, was friendly and a great source for tips on what to see and where to get a tasty Philly cheese steak (Campos on Market St.

"Decent place to stay in Philly " Read full review on TripAdvisor 4/3/2011 Vote

2. I requested that the Manager call me and called Best Western and reported all these problems, and you got it, of course no return calls.

"Don't ever Stay Here " Read full review on TripAdvisor 5/13/2009 Vote

3. Fortunately, I later spoke with the general manager (Jessica), who was professional and polite, and stated she would revert the charges.

"This is a budget hotel at boutique prices with budget staff. " Read full review on TripAdvisor 2/17/2009 Vote

4. I have been staying at this hotel for over a decade and Jessica, the general manager and Craig the morning manager have always treated me like family.

"Business traveler member of family " Read full review on TripAdvisor 11/19/2011 Vote

5. The manager that I spoke to was very shady.

"Scam! " Read full review on TripAdvisor 3/23/2011 Vote

6. After a disappointing beginning at another hotel that doesn't deserve to be mentioned, we happily found ourselves at the Independence Park Hotel, greeted by name at the front desk, and handed a glass of wine by the manager on staff.

"We loved this place. " Read full review on TripAdvisor 1/1/2011 Vote

7. The general manager has not been very friendly about our problem.

"Housekeeping steals! " Read full review on TripAdvisor 5/26/2009 Vote