Four Seasons Philadelphia, Philadelphia, Front Desk

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Rank

7th

Out of 177

Four Seasons Philadelphia	Average Price: $448 Check Rates

Hotel Class:

1 Logan Square

Philadelphia, 19103 View map

5-Star Hotel Rank: 2 of 11
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (2) , Travelocity (2) , TripAdvisor (374)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (41) bath (16) bathroom (67) bed (61) bill (13) breakfast (62) brunch (25) charge (24) check in (53) complimentary (16) concierge (43) cost (17) deal (13) decor (22) dinner (50) food (69) front desk (49) gym (16) hot tub (13) hotel (497) housekeeping (17) lobby (41) location (137) lunch (24) manager (13) massage (22) money (16) parking (27) pillow (16) pool (92) price (42) rate (42) recommend (25) restaurant (115) room (463) room service (46) service (243) shower (29) spa (57) staff (159) street (11) suite (66) towel (18) tub (12) valet (18) valet parking (13) view (70) walk (45) wireless (13)

Front desk

Appears in 49 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (3) apology (3) arrival (3) attentive (3) coffee (4) concierge (5) desk (52) friendly (5) helpful (7) hotel (3) housekeeping (3) informative (4) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One front desk person was stellar bu that was the big exception.

"Not what I expected " Read full review on TripAdvisor 5/11/2012 Vote

2. The Front Desk is lovely & handled the crowds very well & very efficiently.

"Really Fantastic!! " Read full review on TripAdvisor 4/20/2012 Vote

3. The check in process was smooth and Blair at the front desk was great.

"A few problems " Read full review on TripAdvisor 3/20/2012 Vote

4. The front desk staff were very helpful as was the concierge desk.

"Great rooms and location. Dining service can be improved. " Read full review on TripAdvisor 3/12/2012 Vote

5. We were warmly welcomed by the friendly and informative front desk staff.

""Cozy and Inviting Five Star Hotel" " Read full review on TripAdvisor 10/12/2011 Vote

6. I arrived early around 9am & my room was ready & they had also upgraded me to a Fountain view room, which was incredibly nice & so kind of the Front Desk.

"Best in Philly! " Read full review on TripAdvisor 10/2/2011 Vote

7. Love the option to to get a key from the front desk to lock your closet if you wanted to where the safe was.

"Well Done. " Read full review on TripAdvisor 8/27/2011 Vote

8. My TV would not turn off or allow me to change the channel other than the checkin screen that welcomes you, but the very kind and efficient front desk staff quickly fixed it.

"Well Done. " Read full review on TripAdvisor 8/27/2011 Vote

9. The service at the front desk was excellent.

"Excellent as expected from the Four Seasons! " Read full review on TripAdvisor 8/3/2011 Vote

10. So my husband needed to walk around to that person at the front desk window to get help.

"I'd make it a 4 star, not a 5 star, even after being proactively upgraded by Four Seasons " Read full review on TripAdvisor 7/20/2011 Vote